Intuit Field Service Management ES vs NICE inContact Workforce Management

Starting Price

Not provided by vendor Not provided by vendor

Best For

Editions dedicated to contractor, manufacturing and wholesale, nonprofit, retail, and more.

Contact centers in small, medium, enterprise and government organizations use NICE inContact CXone to deliver exceptional customer experiences across all channels digital and voice.

Rating


4.5 / 5
(14740)


4 / 5
(135)

Ideal number of Users

1 - 1000+

10 - 1000+

Ease of Use


4.5 / 5

4 / 5

Customer Support


4 / 5

4 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


4.5 / 5

4 / 5

Product Features

  • check Budgeting & Forecasting
  • check Contractor Management
  • check Employee Lifecycle Management
  • check Labor Projection
  • check Performance Appraisal
  • check Recruiting Management
  • check Scheduling
  • check Skills Tracking
  • check Time & Attendance
  • check Variable Workforce
  • check Budgeting & Forecasting
  • check Contractor Management
  • check Employee Lifecycle Management
  • check Labor Projection
  • check Performance Appraisal
  • check Recruiting Management
  • check Scheduling
  • check Skills Tracking
  • check Time & Attendance
  • check Variable Workforce

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Intuit Field Service Management ES vs NICE inContact Workforce Management

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