Virtuagym vs Bitrix24

Starting Price

$29.00/month

$24.00/month

Best For

Health clubs, personal trainers, physical therapists, dietitians and other health & fitness related businesses.

Bitrix24 is for companies and small businesses. It also suits remote teams who want to keep in touch and collaborate efficiently.

Ideal number of Users

1 - 1000+

50 - 1000+

Rating


3.7 / 5
(93)
Read All Reviews

4 / 5
(408)
Read All Reviews

Ease of Use


3.6 / 5


  • "The workout app - it's really basic and difficult to use."

  • "I have ben using the app now for almost 4 months and my community has really embraced it. The learning curve was small and it is fun to use."


3.7 / 5


  • "Long have to wait for a response from the support service. Periodically, there are problems with setting the start-up time, and for some employees it was a little difficult to learn how to use it."

  • "It does the basic things you'll expect from a CRM; however, The user interface is not so intuitive and you'll require an extensive training and help to properly get the best out of the product."

Customer Support


3.7 / 5


  • "Even customer service AND my account manager, who conveniently disappeared when I asked for my money back, admitted that the redirects that were happening within the editor made no sense."

  • "They have a great sales team which will convince you that they have amazing customer support, an innovative platform and can meet all of your business's needs."


3.9 / 5


  • "All the extra applications they have are impossible to navigate. Customer Service was terrible at helping up recover our lost address for prospects and customers."

  • "So if they dont understand what you are saying them, its googles fault. Its lot of hassles, and if you have great customer service you can manage any software."

Features & Functionality


3.7 / 5


  • "They lied in their sales call. When I asked about payroll they navigated around the question and didn't answer it directly (they don't offer pay roll)."

  • "The workout plans help you achieve goals from a novice level and up. If the preplanned workouts are not your fit you can build your own and share them with your club or community."


4.1 / 5


  • "Bitrix24 is very friendly user overall and the basic features are really useful that help teams collaborate and follow up on one another's role. The advanced features require further training."

  • "Its a good tool to track time spent by team members during projects. The visualizations are good and handy and it can be used to see what the individual is working on in real time."

Value for Money


3.4 / 5


  • "When I used the contact form BEFORE my 1 yr mark, to ask how I go about cancelling my subscription (since there is NO easy way to do this and no information can be found about it)."

  • "Ve been trying to come to a resolution since February 10th. Their customer service is less than helpful or understanding - especially for the price."


4.2 / 5


  • "High level of options, great price, good usability."

  • "The software is extremely inexpensive. There is a fair amount of functionality at all levels of the membership plans."

Product Features

  • Facility Scheduling
  • Inventory Management
  • Online Payments
  • Staff Management
  • Facility Scheduling
  • Inventory Management
  • Online Payments
  • Staff Management

Screenshots

View 4 screenshots 205586 thumb
View 5 screenshots 96495 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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