Capterra Glossary
Operational Resilience
Operational resilience is the outcome of preparedness initiatives put in place by a business to overcome major or impactful events. These initiatives take into account how business operations should change for different scenarios. These action plans create operational resilience.
What Small and Midsize Businesses Need to Know About Operational Resilience
Large-scale companies often have planned for operational resilience, but businesses of every size should prioritize it. If an organization wants to survive a significant and impactful crisis, it should be planned for and built into its operations. This may mean how a company would proceed in the event of a death within their organization. It may also refer to a company changing its operations. This can happen in the aftermath of a devastating event.