Capterra Glossary
AIOps Platform
An AIOps platform merges artificial intelligence and IT operations. It uses big data, machine learning, and artificial intelligence to help businesses identify and solve IT problems. AIOps platforms help deal with the ever-increasing volume of business data. They provide a number of routine tasks and checks to allow for continuous maintenance and monitoring of IT systems. These platforms can also learn which data is most relevant for particular tasks over time.
What Small and Midsize Businesses Need to Know About AIOps Platform
AIOps platforms help SMBs automate and streamline the IT support process, thereby reducing the cost of hiring and training IT experts. These platforms also assist with improving the streams of communication between teams for faster business insights.
Related Terms
- Synchronous
- Software as a Service (SaaS)
- Intranet
- Security Orchestration, Automation and Response (SOAR)
- Identity and Access Management (IAM)
- Managed Service Provider (MSP)
- Haptics
- WAN (Wide-Area Network)
- Service-oriented Architecture (SOA)
- Augmented Reality (AR)
- Chief Information Officer (CIO)
- Security Information and Event Management (SIEM)
- Platform as a Service (PaaS)
- Service-Level Agreement (SLA)
- Scalability
- Data Center
- Authorization
- Multitenancy