Capterra Glossary
Finance
Application Performance Monitoring (APM)

Capterra Glossary

Application Performance Monitoring (APM)

Application performance monitoring (APM) is a strategy used to understand how applications function. The process involves any technique or tool, like real-time analytics, application mapping, and diagnostics, that aids in tracking how an application operates and how users interact with the application. APM expands beyond the basics and provides a complete overview and analysis of the application’s latency, failures, and bugs. The goal of APM is to ensure that an application runs efficiently and provides a positive customer experience.

What Small and Midsize Businesses Need to Know About Application Performance Monitoring (APM)

Any business that uses applications should have an APM system to identify problems and potential issues that may arise and disrupt the functionality of the application or negatively impact the user experience. When it comes to SMBs, having an APM system can reduce downtime, improve Google rankings, and advance overall productivity. 

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