Capterra Glossary
IT
Business Process

Capterra Glossary

Business Process

A business process is a set of linked tasks that result in the delivery of a service or product to a client. A business process is also a collection of activities that accomplish a specific organizational goal. In an event-driven, end-to-end processing path, the business process must involve clearly defined inputs and a single output. Inputs can be categorized into management, operational, and supporting business processes.

What Small and Midsize Businesses Need to Know About Business Process

To measure the success of a business process, an SMB will track benchmarks, the successful completion of different steps within the process, or successfully reaching the process' end result.

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