Capterra Glossary
IT
Six Sigma

Capterra Glossary

Six Sigma

Six Sigma is a methodology for improving the quality of products and services. It's based on the belief that if you can measure something, you can improve it. Techniques include identifying defects and then removing them from the process, reducing variation between products or services offered by different suppliers, and improving customer satisfaction by focusing on their needs rather than what's easiest for you to provide.

What Small and Midsize Businesses Need to Know About Six Sigma

SMBs use Six Sigma to help them identify and fix problems with their products or services. By using data-driven methods such as statistical analysis, companies can target specific areas where they need improvement and make changes that will positively impact their bottom line. Additionally, Six Sigma allows businesses to track the progress of their improvements over time to see how well they're doing.

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