Capterra Glossary
Vendor
A vendor (or seller) is a business selling a product or service. Vendors may design and manufacture their own products or sell products made by other manufacturers. They can also provide additional services, such as support, maintenance, and consulting, for their own products or those of third-party manufacturers. Vendors operate in almost all sectors. For example, a healthcare software vendor may provide a pharmaceutical firm with a healthcare management system. The same vendor may also move the pharmaceutical company's data to the new platform.
What Small and Midsize Businesses Need to Know About Vendor
SMBs might benefit from working with a vendor, especially if the seller offers support and management services. That's because, unlike larger companies, smaller businesses are unlikely to have large IT teams that can take care of the installation and maintenance of a new product such as software.
Related Terms
- Enterprise Resource Planning (ERP)
- Procurement
- Total Cost of Ownership (TCO)
- Supply Chain Planning (SCP)
- Telematics
- Senpai
- Vendor Management
- Value-Added Reseller (VAR)
- Bill of Materials (BOM)
- Supply Chain
- Smart Factory
- Scanner
- SCADA (Supervisory Control and Data Acquisition)
- Radio-frequency Identification (RFID)