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better software since 1999
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Capterra Glossary
Autonomy as a service (AaaS) uses artificial intelligence (AI), intelligent automation, self-service applications, and event/pattern detection to provide innovative levels of autonomy across service interactions. These services may support or assist existing service processes or automate them fully. AaaS solutions allow businesses to anticipate customer needs and connect with their customer base, often without the need of any human intervention at all.
Many small businesses and startups in the technical industry produce AI-powered solutions that help simplify both workplace duties and everyday life. From autonomous cars to cleaning robots, AaaS solutions are slowly becoming more commonplace. AaaS devices typically have the ability to contextualize their surroundings and perform actions for humans, making them popular products for tech enthusiasts.