Capterra Glossary
Autonomy as a Service
Autonomy as a service (AaaS) uses artificial intelligence (AI), intelligent automation, self-service applications, and event/pattern detection to provide innovative levels of autonomy across service interactions. These services may support or assist existing service processes or automate them fully. AaaS solutions allow businesses to anticipate customer needs and connect with their customer base, often without the need of any human intervention at all.
What Small and Midsize Businesses Need to Know About Autonomy as a Service
Many small businesses and startups in the technical industry produce AI-powered solutions that help simplify both workplace duties and everyday life. From autonomous cars to cleaning robots, AaaS solutions are slowly becoming more commonplace. AaaS devices typically have the ability to contextualize their surroundings and perform actions for humans, making them popular products for tech enthusiasts.
Related Terms
- Synchronous
- Software as a Service (SaaS)
- Intranet
- Security Orchestration, Automation and Response (SOAR)
- Identity and Access Management (IAM)
- Managed Service Provider (MSP)
- Haptics
- WAN (Wide-Area Network)
- Service-oriented Architecture (SOA)
- Augmented Reality (AR)
- Chief Information Officer (CIO)
- Security Information and Event Management (SIEM)
- Platform as a Service (PaaS)
- Service-Level Agreement (SLA)
- Scalability
- Data Center
- Authorization
- Multitenancy