Capterra Glossary
Certified ScrumMaster (CSM)
A Certified ScrumMaster (CSM) is a business professional that has obtained an entry-level Scrum Master certification. Certified professionals will typically have a good understanding of Scrum values, such as emphasizing accountability, teamwork, and using an iterative workflow to achieve set business goals.
To receive this certification, business professionals must attend a course led by a Certified Scrum Trainer (CST) or be coached by a Certified Agile Coach (CAC). In addition to this, they are also required to complete 14 hours of hands-on online or in-person training with a CST or 25 hours of interaction with a CAC. Certified professionals can then fill the role of a Scrum Master or a Scrum team member.
What Small and Midsize Businesses Need to Know About Certified ScrumMaster (CSM)
Small business owners should consider requiring their company managers to obtain a Scrum Master certification. Certified professionals can teach managers how to be better communicators, leaders, and team players, in addition to teaching them the ins and outs of the agile project management methodology. The skills that CSMs possess prove helpful to small businesses that wish to scale up in the future, as they enable project teams to set business goals and continuously improve company workflow.
Related Terms
- Synchronous
- Software as a Service (SaaS)
- Intranet
- Security Orchestration, Automation and Response (SOAR)
- Identity and Access Management (IAM)
- Managed Service Provider (MSP)
- Haptics
- WAN (Wide-Area Network)
- Service-oriented Architecture (SOA)
- Augmented Reality (AR)
- Chief Information Officer (CIO)
- Security Information and Event Management (SIEM)
- Platform as a Service (PaaS)
- Service-Level Agreement (SLA)
- Scalability
- Data Center
- Authorization
- Multitenancy