Capterra Glossary
Information Technology (IT)
IT is the umbrella term for technologies that facilitate information processing. IT can include software, hardware, networking resources, communications technologies, and other services. SMBs might manage this technology in-house, or they might choose to outsource IT to a managed service provider (MSP) or another professional. IT infrastructure might exist on-premise or in a cloud environment.
What Small and Midsize Businesses Need to Know About Information Technology (IT)
An SMB might invest in IT to grow its business, increase data processing and storage, automate manual tasks, and improve compliance with data governance frameworks.
Related Terms
- Synchronous
- Software as a Service (SaaS)
- Intranet
- Security Orchestration, Automation and Response (SOAR)
- Identity and Access Management (IAM)
- Managed Service Provider (MSP)
- Haptics
- WAN (Wide-Area Network)
- Service-oriented Architecture (SOA)
- Augmented Reality (AR)
- Chief Information Officer (CIO)
- Security Information and Event Management (SIEM)
- Platform as a Service (PaaS)
- Service-Level Agreement (SLA)
- Scalability
- Data Center
- Authorization
- Multitenancy