Capterra Glossary
IT
Onboarding

Capterra Glossary

Onboarding

Onboarding is the process of welcoming new employees to a business. It typically takes place after a job applicant accepts an offer of employment. Onboarding involves various processes such as:

  • Role-specific training

  • Learning about company culture and values

  • Meeting co-workers and managers

Human resources (HR) departments are usually responsible for onboarding. However, managers and other leaders might also take part in the process. Onboarding usually happens over several days and comprise online training that teaches new hires the skills they require for a job role. 

What Small and Midsize Businesses Need to Know About Onboarding

SMBs need an effective onboarding process so new hires can learn about their roles and responsibilities within an organization. Good onboarding techniques can also improve productivity, reduce staff attrition, and lead to more successful organizational outcomes.

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