Capterra Glossary
Operational Technology (OT)
Operational technology (OT) is essentially the counterpart of IT (information technology). While IT focuses on data and behind-the-scenes operations, operational technology is centered on more tangible operations. This includes implementing, monitoring and troubleshooting all aspects of communications between physical devices and the hardware or software that they power.
What Small and Midsize Businesses Need to Know About Operational Technology (OT)
Operational technology is most relevant to SMBs that conduct physical operational systems, such as those in the manufacturing industry. In these cases, operational technology can include practices such as monitoring the functionality of assembly lines or upgrading and troubleshooting industry specific machinery such as printing presses, electric generators, or industrial mixers.
Related Terms
- Synchronous
- Software as a Service (SaaS)
- Intranet
- Security Orchestration, Automation and Response (SOAR)
- Identity and Access Management (IAM)
- Managed Service Provider (MSP)
- Haptics
- WAN (Wide-Area Network)
- Service-oriented Architecture (SOA)
- Augmented Reality (AR)
- Chief Information Officer (CIO)
- Security Information and Event Management (SIEM)
- Platform as a Service (PaaS)
- Service-Level Agreement (SLA)
- Scalability
- Data Center
- Authorization
- Multitenancy