Capterra Glossary
Remote Diagnostics
Remote diagnostics is the process of fixing an issue with a problematic device or system using information that is sent to and from said device over the internet.
What Small and Midsize Businesses Need to Know About Remote Diagnostics
This type of service can be beneficial for SMBs who do not have their own IT staff or need occasional help with repairs. It can save money by allowing businesses to fix problems without sending their devices or systems away for repair.
Related Terms
- Enterprise Resource Planning (ERP)
- Procurement
- Total Cost of Ownership (TCO)
- Vendor
- Supply Chain Planning (SCP)
- Telematics
- Senpai
- Vendor Management
- Value-Added Reseller (VAR)
- Bill of Materials (BOM)
- Supply Chain
- Smart Factory
- Scanner
- SCADA (Supervisory Control and Data Acquisition)
- Radio-frequency Identification (RFID)