Capterra Glossary
Rich Communication Suite (RCS)
A rich communication suite (RCS) is a part of a multimedia communication protocol used by certain phone and data carriers. A participating individual could use a variety of advanced messaging tools via an RCS. This included advanced messaging, sending multimedia files during calls, and enhanced encryption options.
What Small and Midsize Businesses Need to Know About Rich Communication Suite (RCS)
RCS is not yet standard to all phone carriers but is rapidly becoming more available on the latest types of phone and data plans. As of this moment, it is still considered next-generation technology. A small business that uses RCS could add a variety of personal touches via different media to their communications, and would benefit from additional security options as well.
Related Terms
- Synchronous
- Software as a Service (SaaS)
- Intranet
- Security Orchestration, Automation and Response (SOAR)
- Identity and Access Management (IAM)
- Managed Service Provider (MSP)
- Haptics
- WAN (Wide-Area Network)
- Service-oriented Architecture (SOA)
- Augmented Reality (AR)
- Chief Information Officer (CIO)
- Security Information and Event Management (SIEM)
- Platform as a Service (PaaS)
- Service-Level Agreement (SLA)
- Scalability
- Data Center
- Authorization
- Multitenancy