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Capterra Glossary
Sales and operations execution (S&OE) is a process for managing the interactions between sales and operations ensuring both functions work toward the same goals. It is also used for supply-chain planning. S&OE uses analytics, metrics, and data to help businesses identify issues from the sales or operation processes, and they can then eliminate these problems before they become significant.
Businesses should use this process if there are many moving parts in their supply chain and customer delivery system. This program helps companies create a more efficient workflow for both functions.