/ Page 5 - Articles by Saumya Srivastava
Saumya Srivastava is a writer at Capterra. She provides expert insights and helps small businesses identify the right software for their needs by conducting primary and secondary research and analyzing user sentiment. A postgraduate in mass communication, she has worked as a content creator for an educational website and an advertising agency. Her expertise lies in social media marketing and content strategy. When not working, she can be found meditating or spending time outdoors.
5 Top Rated Call Center Software for Small Businesses
Published March 3, 2023
Are longer wait times, inefficient issue resolutions, and inconsistent service quality some of the challenges your customer support team experiences? Most small-business customer service managers juggle similar issues due to manual call handling, leading to reduced customer satisfaction and loss of customers to the competition.
7 Top Rated EDI Software
Published February 23, 2023
Picture this: You are a supply chain manager in a small business who is responsible for sharing purchase orders, invoices, and purchase-related documents with your trading partners. But manually sharing these documents can put you at risk of data loss or leak. Furthermore, this is a time-consuming process that is prone to errors, which may result in inefficient data management and increase business costs.
3 Top Rated Collaboration Software for Marketing
Published February 20, 2023
As a marketing manager, you know that it takes a team of writers, designers, social media managers, and other professionals, to collaborate and launch a marketing campaign. With so many different team members, balancing bandwidth and ensuring effective team communication can be taxing.
5 Top Rated Remote Work Software for IT Services
Published February 16, 2023
As an information technology (IT) manager for a small business, do you find it difficult to identify device issues with remote employees? Remote work employees often run into device issues that are difficult to describe to IT teams over the phone or through email alone. This can make it complicated for IT teams to provide correct and timely resolutions. To solve this problem, invest in remote work software that assists IT teams with providing adequate technical support.
Category Compare: Bookkeeper vs Accounting Software
Published March 25, 2022; Modified February 16, 2023
When it comes to managing a small business's financial transactions and records, many finance and accounting managers find themselves confused about the difference between bookkeeper software and accounting software. Both are essential tools for managing a company's finances, but they serve different purposes and offer unique features.
5 Top Rated Project Management Software for Construction
Published February 14, 2023
Are you juggling multiple tasks and responsibilities, from coordinating with various teams to ensuring smooth project progress and accurate job costing?
3 Best Free Membership Management Software
Published August 18, 2021; Modified February 6, 2023
As a sales and marketing manager of a gym, salon, or yoga studio, do you struggle with managing and interacting with your members? If yes, then you need a reliable system such as membership management software to manage your members' data and streamline communication.
7 Top-Rated Recruiting Software
Published February 2, 2023
Unsuccessful hiring decisions can lead to costly turnover and negatively impact productivity, morale, and customer satisfaction. To avoid these issues, HR managers need to invest in technology solutions such as recruitment software, which can streamline the hiring process.
7 Top Rated Task Management Software
Published January 26, 2023
Project managers like you often struggle with task tracking. The common challenges include lack of project visibility, inadequate planning, and uncontrolled changes. To alleviate such challenges and streamline workflows, PM professionals use task management software.
7 Top-Rated SMS Marketing Software
Published January 25, 2023
Is your SMS marketing campaign not generating the desired results? You are not alone in this struggle. Many small business marketing managers face similar issues with their short message service (SMS) marketing campaigns. Mostly because they lack adequate technology to create and optimize impactful SMS marketing campaigns that drive clicks and engagement.
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