Capterra Glossary
IT Operations
IT operations are a mix of IT (information technology) services and solutions and the people and entities involved in managing them. IT operations include managed service providers (MSPs) that distribute IT solutions for businesses. This can include collaborative vendors or even a broader IT service providers (such as a smaller MSP that provides data transfers to the cloud).
What Small and Midsize Businesses Need to Know About IT Operations
If your business is using older software and looking to upgrade to an integrated solution in the cloud, an IT operations revamp is one option in which a third party can help broadly redefine your IT situation.
Related Terms
- Synchronous
- Software as a Service (SaaS)
- Intranet
- Security Orchestration, Automation and Response (SOAR)
- Identity and Access Management (IAM)
- Managed Service Provider (MSP)
- Haptics
- WAN (Wide-Area Network)
- Service-oriented Architecture (SOA)
- Augmented Reality (AR)
- Chief Information Officer (CIO)
- Security Information and Event Management (SIEM)
- Platform as a Service (PaaS)
- Service-Level Agreement (SLA)
- Scalability
- Data Center
- Authorization
- Multitenancy