Capterra Glossary
Platform (Digital Business)
A digital business platform involves the use of digital technologies to enhance and innovate traditional business models. This includes companies that exist purely in the digital realm as well as those with traditional physical operations. The goal of a digital business platform is improving the customer experience, value, or overall efficiency.
What Small and Midsize Businesses Need to Know About Platform (Digital Business)
SMBs often turn to a digital business model to remain competitive as new technologies emerge. For example, former video rental businesses switched to streaming services with the advent of that technology.
Related Terms
- Big Data
- Attrition
- Software as a Service (SaaS)
- Furlough
- Intranet
- Business Intelligence (BI) Services
- Enterprise Resource Planning (ERP)
- Analytics and Business Intelligence (ABI)
- Security Orchestration, Automation and Response (SOAR)
- Identity and Access Management (IAM)
- Managed Service Provider (MSP)
- Advanced Clinical Research Information Systems (ACRIS)
- Business Analytics
- Augmented Reality (AR)
- Customer Relationship Management (CRM)
- Remote Work
- AMO (Application Management Outsourcing)
- Procurement
- Go-to-Market (GTM) Strategy
- MSO (Management Services Organization)