Capterra Glossary
Portal
A portal is a high-traffic website with a wide range of content, services and vendor links that is client-friendly. It provides an easy route to information and additional links that clients need 24/7. Portals allow clients to easily access sensitive information while keeping security high through client-specific logins.
What Small and Midsize Businesses Need to Know About Portal
A website portal operated by a business gives customers constant access to their accounts where they can order products and/or services, pay their bills and get answers to their questions. Customer portals allow businesses of all types and sizes, including SMBs, to offer enhanced services to their clientele at little extra cost while increasing profits.
Related Terms
- Synchronous
- Software as a Service (SaaS)
- Intranet
- Security Orchestration, Automation and Response (SOAR)
- Identity and Access Management (IAM)
- Managed Service Provider (MSP)
- Haptics
- WAN (Wide-Area Network)
- Service-oriented Architecture (SOA)
- Augmented Reality (AR)
- Chief Information Officer (CIO)
- Security Information and Event Management (SIEM)
- Platform as a Service (PaaS)
- Service-Level Agreement (SLA)
- Scalability
- Data Center
- Authorization
- Multitenancy