Capterra Glossary
Artificial Intelligence (AI)
Artificial intelligence (AI) is the ability to replicate human intelligence with technology. AI applies logic-based techniques to interpret events, automate tasks and, complete actions with limited human intervention. Specific AI applications include:
Natural language processing (NLP)
Machine learning (ML)
Machine vision
Speech recognition
AI enables machines to think and learn as humans do. Examples of AI include self-driving cars, virtual booking agents, chatbots, smart assistants and manufacturing robots. First introduced in the 1950s, it has become more popular in the last decade as more organizations embrace this technology.
What Small and Midsize Businesses Need to Know About Artificial Intelligence (AI)
An SMB can use AI to automate work processes, reduce manual labor, engage with customers, build marketing campaigns, and make smarter decisions about its business. SMBs who invest in this technology typically see a reduction in costs as they utilize less human labor for processes. An organization may also see an increase in productivity as AI cuts down time on manual processes.
Related Terms
- Big Data
- Analytics and Business Intelligence (ABI)
- Business Analytics
- Digital Disruption
- Master Data Management (MDM)
- Advanced Technology
- Autonomous Vehicles
- Predictive Analytics
- Data And Analytics
- Data Mining
- Clickstream Analysis
- Information Delivery
- Real-time Analytics
- Computer-brain Interface
- Business Intelligence (BI) Services