/ Page 3 - Articles by Brian Westfall
Brian Westfall is an associate principal analyst at Capterra, covering human resources, with a focus on recruiting, talent management, and employee engagement. Over the past decade, Brian’s research on the intersection of talent and technology has been featured in Bloomberg, Fortune, SHRM, TIME, and The Wall Street Journal. He also led a session - “Become Data-Driven Or Drown: Why Winners and Losers of The Next Recession Will Be Decided By Tech” - at the SHRM Talent Conference & Expo in 2023.
When he isn’t helping small and midsize businesses get the most out of their HR technology, Brian can be found playing with his two corgis or traveling the world.
Algorithms Will Make Critical Talent Decisions in the Next Recession—Here’s How To Ensure They’re the Right Ones
Published January 9, 2023
Entering 2023, the dreaded "R" word—recession—is top of mind for companies around the country. In a Capterra survey of 300 HR leaders in the U.S., 72% say their employer has already started preparing for a possible recession, while 24% plan to start preparing soon.*
2023 U.S. SMB Software Buying Trends Report: Cybersecurity Now a Top Concern, but Lengthy Implementations Prevent Important Purchases
Published November 30, 2022
Between ongoing supply chain issues, rapid inflation, rising energy costs, and a highly competitive labor market, small and midsize businesses (SMBs) in the U.S. faced more than their fair share of challenges in 2022. And with a potential recession looming on the horizon, 2023 promises to be more of the same.
2023 U.S. SMB Tech Trends Report: SMB Tech Adoption Is Increasing—But Buyer’s Remorse on New Purchases Is High
Published November 30, 2022
Every year, Capterra surveys hundreds of small and midsize businesses (SMBs) in the U.S.* to understand how they’re approaching and incorporating the latest technology into their operations. 2022 was no different, and our data this year shows some encouraging news: Despite dealing with high inflation and supply chain challenges, small businesses continue to be aggressive in evolving their tech stack with things like advanced cybersecurity and artificial intelligence (AI) to achieve long-term organizational goals.
Return to the Office…Or Else: 74% of Managers Will Factor Office Attendance Into Employee Performance Reviews
Published November 2, 2022
This year, hybrid companies have struggled to get employees to return to the office on a consistent basis. Perks like free food and pop-up events haven’t been enough to entice workers back on their own. Now, a Capterra survey* reveals that employers aren’t letting lackluster office attendance slide any longer.
Undaunted by Hybrid Work, Companies Are Opting for Bigger, Smarter, Greener Offices
Published September 20, 2022
As companies ease into their post-pandemic work plans, questions around what to do with office spaces loom large. Does the pre-pandemic office work for the talent needs of today? Does it even make sense to have an office in a world where remote work has become ubiquitous?
3 Important Payroll Industry Trends To Monitor
Published January 2, 2019; Modified September 14, 2022
If you want to keep your best employees, you need to pay attention to what’s happening in the payroll industry. According to Capterra’s 2022 Company Culture Survey, compensation is the top factor in job satisfaction. Companies that don’t have the ability to raise wages are scrambling for solutions.
What Is Employee Experience, and Why Is It More Important Than Employee Engagement? What This Shift Means for Your Business
Published August 31, 2018; Modified September 6, 2022
When William Kahn, in a landmark 1990 study for the Academy of Management Journal, introduced the concept of employee engagement—the idea that people who are enthusiastic and passionate about their work and workplace are more effective than those who aren’t—small and midsize businesses (SMBs) didn’t pay much attention.
To Attract Talent, 65% of Companies Are Increasing New Hire Pay—And Frustrating Tenured Employees in the Process
Published August 16, 2022
Facing a disruptive labor shortage coupled with the highest inflation in 40 years, companies have had little choice in 2022 but to raise their starting offers to new hires. This “new hire premium” solves at least one problem: filling important job openings. But this solution is also creating a whole new problem, as tenured employees grow frustrated over making less money than new hires with similar skills and experience.
Thrive: A Capterra Podcast – Episode 3: How Inclusive Culture Engages Teams and the Community
Published June 23, 2022
Welcome back to part three of our podcast series on building an engaged workforce! If you haven’t already, check out part one and part two. In today’s episode of Thrive, host Steph Lenk is joined by associate principal HR analyst Brian Westfall and Celina Zisman, owner of Dug Fresh Productions, to talk diversity, equity, and inclusion—DEI for short.
Change Fatigue is Making Employee Burnout Worse
Published June 6, 2022
From staying on top of the latest COVID protocols to employers going back-and-forth on their hybrid work plans, employees have had to deal with a lot of change at work over the past two years. Now, all that change is taking its toll.
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