Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

/Page 3 - Articles by Brian Westfall

Brian Westfall

Follow on

Brian Westfall is an associate principal analyst at Capterra, covering human resources, with a focus on recruiting, talent management, and employee engagement. Over the past decade, Brian’s research on the intersection of talent and technology has been featured in Bloomberg, Fortune, SHRM, TIME, and The Wall Street Journal.

Brian’s research and analysis is informed by more than 250,000 authentic user reviews on Capterra and over 20,000 interactions between Capterra software advisors and HR software buyers. Brian also regularly analyzes market sentiment by conducting surveys of HR leaders and practitioners so he can provide the most up-to-date and helpful information to small and midsize businesses purchasing software or services.

Employee Benefits Lack Choice. A New Trend Called “A La Carte” Benefits Can Help.

Published April 7, 2023

From tuition reimbursement to in vitro fertilization, the variety of benefits that employers can offer to workers has never been more vast. On paper, employees should have more choice regarding their benefits than ever.

Work Friction Is Causing Employees To Go Rogue—Here’s How HR Can Get Them Back in Line

Published March 27, 2023

As HR departments strive to cultivate a more agile and responsive workforce, a significant obstacle stands in their way: work friction. A symptom of misaligned work design and inefficient processes, Gartner found that employees who have to work around friction spend an average of 1.9 additional hours per day on routine tasks, which adds up to almost 70,000 wasted hours per year at a 100-person company.

An Offboarding Ordeal: HR Departments Say Departing Employees Consistently Ghost Exit Interviews, Steal Company Equipment

Published January 31, 2023

Employee offboarding—the process of transitioning an employee out of a company—doesn’t get a ton of attention in HR relative to other areas. For most employers, offboarding is an afterthought; more a compliance box to check than any kind of opportunity to add value to the organization.

Algorithms Will Make Critical Talent Decisions in the Next Recession—Here’s How To Ensure They’re the Right Ones

Published January 9, 2023

Entering 2023, the dreaded "R" word—recession—is top of mind for companies around the country. In a Capterra survey of 300 HR leaders in the U.S., 72% say their employer has already started preparing for a possible recession, while 24% plan to start preparing soon.*