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Brian Westfall
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Brian Westfall is an associate principal analyst at Capterra, covering human resources, with a focus on recruiting, talent management, and employee engagement. Over the past decade, Brian’s research on the intersection of talent and technology has been featured in Bloomberg, Fortune, SHRM, TIME, and The Wall Street Journal. He also led a session - “Become Data-Driven Or Drown: Why Winners and Losers of The Next Recession Will Be Decided By Tech” - at the SHRM Talent Conference & Expo in 2023.

When he isn’t helping small and midsize businesses get the most out of their HR technology, Brian can be found playing with his two corgis or traveling the world.

Published February 7, 2020
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However companies plan to close their employee skills gaps this year, it’s clear that digital learning platforms will play a critical role. In a survey of training professionals last year, online learning tools and systems were the top most anticipated purchase.
Published January 23, 2020
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As a new decade begins, it’s clear that employee learning and development (L&D) is on the mind. According to Gartner, 66% of chief human resources officers (CHROs) and 86% of HR technology leaders say that building critical skills and competencies is one of their top priorities in 2020.
Published December 16, 2019
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There’s a lot of HR news to take in every week—perhaps too much. That’s why we’re highlighting the most important HR stories you need to know about this week:
Published December 11, 2019
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One week, your star employee seems to be doing well, albeit a little less productive than usual. The next, they're using all their PTO. Before long, they're walking out the door to work elsewhere.
Published December 10, 2019
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Before companies can solve the employee burnout epidemic that has now consumed two out of every three full-time workers in the United States, they first need to know who in their organization needs help.
Published December 5, 2019
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Despite record-low unemployment and modest wage growth, the U.S. workforce is not OK. Two-thirds of full-time workers say they're burned out, and those who aren't are struggling in other ways. One in five has a diagnosed mental illness, while substance abuse issues at work continue to be an issue.
Published December 4, 2019
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Over the past few years, employee burnout has grown from a small concern many weren't sure was real to a bona fide "occupational phenomenon," according to the World Health Organization (WHO).
Published November 22, 2019
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The sentiment score is a rating based on how positive or negative users are when they review a product. On a scale from 1 to 10, rave reviews get a high score, unfavorable reviews get a low score, and lukewarm reviews get a score in between. Review scores are then averaged to determine the sentiment score for the product.
Published November 19, 2019
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Compared to the difficult decisions businesses have to make every day, offering employee benefits is almost a comforting no-brainer. You either have to do it because the law requires it, or you are highly encouraged to do so because 97% of workers say their benefits are important to how they feel about their job and workplace.
Published October 23, 2019
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Thanks to ever-changing regulations, ever-evolving technology, and ever-heightened expectations from employees demanding experiences at work that are as seamless as the ones in their daily lives, offering benefits to your employees has never been more complicated or fraught with potential pitfalls.
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