/ Page 7 - Articles by Brian Westfall
Brian Westfall is an associate principal analyst at Capterra, covering human resources, with a focus on recruiting, talent management, and employee engagement. Over the past decade, Brian’s research on the intersection of talent and technology has been featured in Bloomberg, Fortune, SHRM, TIME, and The Wall Street Journal. He also led a session - “Become Data-Driven Or Drown: Why Winners and Losers of The Next Recession Will Be Decided By Tech” - at the SHRM Talent Conference & Expo in 2023.
When he isn’t helping small and midsize businesses get the most out of their HR technology, Brian can be found playing with his two corgis or traveling the world.
Customer Insights: Top 5 Easy-to-Use Payroll Systems for Dummies
Published October 7, 2019
The sentiment score is a rating based on how positive or negative users are when they review a product. On a scale from 1 to 10, rave reviews get a high score, unfavorable reviews get a low score, and lukewarm reviews get a score in between. Review scores are then averaged to determine the sentiment score for the product.
Implementing a New System in the Workplace? Here Are 3 Ways Employees Can Derail It
Published September 30, 2019
You know that a new talent management system or other software you purchased is a great investment for your business. But your employees? Yeah, they're not so sure.
3 Ways HR Chatbots Improve the Employee Experience
Published September 23, 2019
Boiled down to its essence, employee experience is this: Every interaction an employee has with your organization, from their parking space to their manager, makes a difference in whether they stay and thrive or disengage and leave.
Is Technostress Burning Out Your Workforce? 5 Things to Do About It
Published September 17, 2019
*ping* Another email. *ping* The status on that project got changed. *ping* Time for a meeting. *ping* Don't forget to finish that training course. *ping* A coworker is requesting feedback from you.
Pay Transparency, Explained
Published September 10, 2019
Pay transparency is having a moment, as I noted in my article on 2019 payroll trends. Notable names such as Whole Foods and Stack Overflow have adopted the practice, and average businesses are starting to take notice, too: 53% of employers in a 2018 poll said they are “planning on or considering increasing the level of transparency around pay decisions" in the future. For a process that's been shrouded in secrecy for so long, that's huge.
Success Stories: How Payroll Software Helped One Startup Pave a Path to Growth
Published August 29, 2019
Every decision you make as a small business—from your website design to your first hire—plays a pivotal role in whether you ultimately succeed or fail.
Continuous Feedback Can't Work Without Continuous Learning
Published August 19, 2019
Gone are the days when companies waited for annual performance reviews to let workers know how they were doing. Today, businesses increasingly spread performance management throughout the year with frequent manager check-ins and continuous feedback.
5 Experts Weigh in on How HR Can Prepare for the Next Recession
Published August 7, 2019
When it comes to the next recession, it's not a matter of if but when. This month, the economic expansion the United States has been experiencing for the past decade became its longest ever. And if the old saying holds true, what goes up must come down.
Businesses Need to Do Better at Developing Their Managers
Published July 8, 2019
Managers play a critical role in the success of your employees and ultimately of your business itself. A high-quality manager can improve worker productivity by as much as 50%, while a low-quality manager can be the last straw that convinces your best and brightest to look for a job somewhere else.
3 HR Chatbots That Are Disrupting Employee Experience
Published June 20, 2019
Chatbots have become ubiquitous in our personal lives, whether you're interacting with a customer service bot on a website or asking Siri who holds the current world record for hot dog eating. (It's Joey Chestnut, who ate 74 hot dogs and buns in 10 minutes, if you're curious. Way to go, Joey!)
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