Capterra Glossary
Enterprise Unified Communications Infrastructure
Enterprise unified communications infrastructure is a broad term that refers to software that works as a central communications platform. The chief function of enterprise unified communications infrastructure is to be integrated across an entire platform. This provides users with a more consistent user experience. Enterprise unified communications infrastructure may include data, voice, internet-based communications, and more. Enterprise infrastructure is provided by internet or telecoms organizations.
What Small and Midsize Businesses Need to Know About Enterprise Unified Communications Infrastructure
As the name implies, these services are advanced and extensive. A small business may not need such robust tech infrastructure. If they do, they are likely engaged in a tech- or communications-heavy field. This field usually requires regular communication with other organizations or businesses. Finding an appropriate firm to manage these needs can be a challenge, given the heavy expense that is involved in this technology.