Capterra Glossary
Knowledge Capture
Knowledge capture is the process of recording and organizing inferred knowledge (i.e., information that has not been written down), so it can be used for later retrieval or analysis. This can be done in several ways, such as through knowledge management systems or simply by documenting or recording data and organizing it into categories based on relevance and importance.
What Small and Midsize Businesses Need to Know About Knowledge Capture
By capturing their organization's knowledge, SMBs can ensure it is available to those who need it and prevent valuable information from being lost over time. This also makes it easier to share knowledge between employees, increasing efficiency and better decision-making.