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Waiterio

Waiterio

4.7 (32)

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"Waiterio made my life so easy! "

5.0

Nilhan D. - Digital Payment Systems Product ManagerMay 3, 2018

USER REVIEW
"Waiterio made my life so easy! "
Avatar Image
Nilhan D.
Digital Payment Systems Product Manager
Internet, 201-500 employees
Time Using the Software: 1-2 years
Overall Rating
5.0 (32)
Pros: It's very useful. I and my staff really enjoy our new POS system. Our waiters can take orders easily and as soon as they enter the order to the system our chefs start showing their cooking skills. Thanks to Waiterio our waiters can spend much more time with our customers. It's also so easy to take payments! Besides having very convenient operational benefits, Waiterio also helps me to do my administrative works. Plus, it helped me get a new vision for my restaurant, now I can clearly see ( with number) my best selling items, so that I can update my menu regularly. Price/ performance is really really good. I can recommend Waiterio to any restaurant owner who wants to grow their business.
Cons: Nothing so far. I really enjoy all the benefits of Waiterio. It's so useful and it's so obvious that they considered all needs of the restaurant owners. Thanks!
Reviewer Source
Source: Capterra
May 3, 2018

STARTING PRICE

$19

per month

Free Trial
Available

EASE OF USE

4.8/5

Based on Capterra user reviews

What is Waiterio?

Waiterio Restaurant POS is the fastest way to handle restaurants' orders. Waiterio makes the life of waiters and cooks easier. Orders of customers can be taken in seconds. The kitchen receive the orders as soon as the waiters take them. Waiterio is an affordable and easy-to-use Point of Sale (POS). It's perfect for every restaurant, bar, coffee shop, pub, pizzeria and Bistro. Waiterio is a fully functional POS system.

Waiterio Overview

Provider

Waiterio

Located In

UNITED KINGDOM OF GREAT BRITAIN AND NORTHERN IRELAND

Foundation

2013

Deployment

Cloud, SaaS, Web-Based

Training

Webinars, Documentation

Support

Chat

Who uses Waiterio?

restaurants, cafes and food industry

Content Source: Waiterio

Manage the tables
Take an order
Receive a payment
Control the orders
Invite the co-workers

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How much is Waiterio?

Starting From:
$19 Per Month
  • Yes, has free trial
  • Yes, has free version
Pricing Details (Provided by Vendor):
It is also available at $39/mo and $59/mo with additional orders needed.

Waiterio Features

What solutions does Waiterio provide?

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Waiterio Reviews

Showing 5 of 32 reviews
Overall
4.7
Ease of Use
4.8
Customer Service
4.1

Pros

  • Plus, it helped me get a new vision for my restaurant, now I can clearly see ( with number) my best selling items, so that I can update my menu regularly. Price/ performance is really really good.

  • I can use it in many terminals and it's easy to use, it has make us work faster and effective, it's very recommendable, and it's good that have many languages.

  • Full and rich feature application... easy to customize and easy to use... recommended for daily use and for long time use.

  • What easy is to use it, to create the menu and the sales report, its great that all the people who should have knowledge of the order, if they only have a smatphone they can now what the order is.

Cons

  • Little bit difficult to put the meal I. Order I II III.

  • I think the missing part is when you need to write the optional tip, in my country is 10% and this is not available.

  • It is hard to draw the tables on the menu: the fact that you have to add horizontally and vertically.

  • But i am having trouble communicating printer bleutooth ... i do not understand t.

Read All 32 Reviews

Most Helpful Reviews for Waiterio

Avatar Image
Nilhan D.
Digital Payment Systems Product Manager
Internet, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Reviewer Source
Source: Capterra
May 3, 2018
"Waiterio made my life so easy! "
Pros: It's very useful. I and my staff really enjoy our new POS system. Our waiters can take orders easily and as soon as they enter the order to the system our chefs start showing their cooking skills. Thanks to Waiterio our waiters can spend much more time with our customers. It's also so easy to take payments! Besides having very convenient operational benefits, Waiterio also helps me to do my administrative works. Plus, it helped me get a new vision for my restaurant, now I can clearly see ( with number) my best selling items, so that I can update my menu regularly. Price/ performance is really really good. I can recommend Waiterio to any restaurant owner who wants to grow their business.
Cons: Nothing so far. I really enjoy all the benefits of Waiterio. It's so useful and it's so obvious that they considered all needs of the restaurant owners. Thanks!
Paul R.
Owner
Hospitality, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
June 21, 2019
"Updated review"
Overall: After a delay in contacting support about a bug they were very quick to fix and issue a new version. Updating was easy as the app did not change it was all cloud based so all I needed to do was log in again to the app and the fix was there, a massive bonus in a busy environment. I think the small to medium guesthouse/B&B market could be a huge opportunity for Waiterio.
Pros: Easy to setup and generally use. Quick to learn and has sped up the breakfast service in my guesthouse massively. Allows us to have the kitchen on a separate floor to the breakfast room with no delay in food ordering an serving.
Cons: There are a few limitations in the product which you may need to work around but unless you pay a lot of money for a bespoke product this will always be the case.
Min C.
Food
Restaurants, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
2.0
Ease of Use
2.0
Customer Service
1.0
Features
2.0
Value for Money
3.0
Likelihood to Recommend
1/10
Reviewer Source
Source: Capterra
May 24, 2023
"not quick working system"
Overall: solve the system heavy and long, think more better
Pros: The system are very heavy and long. sometime working are not good
Cons: I like the easy system and use. and simple
Alternatives Considered: PlanHub
Reasons for Choosing Waiterio: solve first
Reasons for Switching to Waiterio: so heavy and long
Francisco F.
Administrador
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Reviewer Source
Source: Capterra
April 18, 2018
"Very usefull"
Pros: i can use it in many terminals and it's easy to use, it has make us work faster and effective, it's very recommendable, and it's good that have many languages
Cons: when customers want to add some products it's hard to know what it was, it would be better if it could be other colors
Mathilde F.
waitress
Food & Beverages, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 27, 2017
"Very useful for my restaurant"
Overall: efficiency, time saving. I had some problems at the beginning setting up the thermal printer but the customer support helped me to solve everything.
Pros: This app is very clear, easy to use, efficient (and cheap!). I also like the fact that it's available in my language (french)
Read All 32 Reviews

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