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Complaint Management
Software
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ABOUT US
2 Million+
Verified Reviews
100,000+
Solutions
900+
Categories
Zendesk
Suite
KEY FEATURES
100%
11/11
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Key Features:
Alerts/Escalation
Corrective and Preventive Actions (CAPA)
Email Management
Feedback Management
Interaction Tracking
Issue Tracking
Live Chat
Prioritization
Quality Assurance
Self Service Portal
Support Ticket Management
RATING
4.4 (4071)
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Zoho
Desk
KEY FEATURES
90.9090909090909%
10/11
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Key Features:
Alerts/Escalation
Corrective and Preventive Actions (CAPA)
Email Management
Feedback Management
Interaction Tracking
Issue Tracking
Live Chat
Prioritization
Quality Assurance
Self Service Portal
Support Ticket Management
RATING
4.5 (2211)
Visit Website
HappyFox Help
Desk
KEY FEATURES
90.9090909090909%
10/11
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Key Features:
Alerts/Escalation
Corrective and Preventive Actions (CAPA)
Email Management
Feedback Management
Interaction Tracking
Issue Tracking
Live Chat
Prioritization
Quality Assurance
Self Service Portal
Support Ticket Management
RATING
4.6 (92)
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QT9
QMS
KEY FEATURES
81.81818181818181%
9/11
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Key Features:
Alerts/Escalation
Corrective and Preventive Actions (CAPA)
Email Management
Feedback Management
Interaction Tracking
Issue Tracking
Live Chat
Prioritization
Quality Assurance
Self Service Portal
Support Ticket Management
RATING
4.8 (117)
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ComplianceQuest
KEY FEATURES
63.63636363636363%
7/11
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Key Features:
Alerts/Escalation
Corrective and Preventive Actions (CAPA)
Email Management
Feedback Management
Interaction Tracking
Issue Tracking
Live Chat
Prioritization
Quality Assurance
Self Service Portal
Support Ticket Management
RATING
4.6 (109)
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Freshservice
KEY FEATURES
81.81818181818181%
9/11
Information Icon
Key Features:
Alerts/Escalation
Corrective and Preventive Actions (CAPA)
Email Management
Feedback Management
Interaction Tracking
Issue Tracking
Live Chat
Prioritization
Quality Assurance
Self Service Portal
Support Ticket Management
RATING
4.5 (683)
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InvGate Service
Management
KEY FEATURES
72.72727272727273%
8/11
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Key Features:
Alerts/Escalation
Corrective and Preventive Actions (CAPA)
Email Management
Feedback Management
Interaction Tracking
Issue Tracking
Live Chat
Prioritization
Quality Assurance
Self Service Portal
Support Ticket Management
RATING
4.6 (108)
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Freshdesk
KEY FEATURES
81.81818181818181%
9/11
Information Icon
Key Features:
Alerts/Escalation
Corrective and Preventive Actions (CAPA)
Email Management
Feedback Management
Interaction Tracking
Issue Tracking
Live Chat
Prioritization
Quality Assurance
Self Service Portal
Support Ticket Management
RATING
4.5 (3408)
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Avochato
KEY FEATURES
63.63636363636363%
7/11
Information Icon
Key Features:
Alerts/Escalation
Corrective and Preventive Actions (CAPA)
Email Management
Feedback Management
Interaction Tracking
Issue Tracking
Live Chat
Prioritization
Quality Assurance
Self Service Portal
Support Ticket Management
RATING
4.7 (135)
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HelpDesk
KEY FEATURES
90.9090909090909%
10/11
Information Icon
Key Features:
Alerts/Escalation
Corrective and Preventive Actions (CAPA)
Email Management
Feedback Management
Interaction Tracking
Issue Tracking
Live Chat
Prioritization
Quality Assurance
Self Service Portal
Support Ticket Management
RATING
4.6 (180)
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