Service Geeni

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Kaseya BMS

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EBC Group

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Pricing

Service Geeni

Starting from

£ 64.23/Month

Pricing Model:Per User

Free Trial
Free Version

Kaseya BMS

Starting from

$ 35/Month

Pricing Model:Per Feature

Free Trial
Free Version

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EBC Group

Starting from

£ 0.01

Pricing Model:Per Feature

Free Trial
Free Version

Best for

Service Geeni

11-1000+ users

Service-led businesses that need to schedule jobs and manage engineers. Our customers are from a range of sectors e.g. materials handling equipment, warehousing, construction, HVAC, lifts.

Kaseya BMS

2-1000+ users

IT Departments and MSPs looking to improve their Business Management processes.

EBC Group

1-500 users

SMB's, Mid-size

Screenshots

Service Geeni

Kaseya BMS

EBC Group

Features

Service Geeni

Top Features

15/20

Task Management
Support Ticket Management
Real-Time Monitoring
Resource Allocation & Planning
Service Request Management
Ticket Management
Release Management
Contract/License Management
Knowledge Management
Activity Dashboard
Self Service Portal
Workflow Management
Service Catalog
Third-Party Integrations
Configuration Management
Alerts/Notifications
Inventory Management
Change Management
Problem Management
Compliance Management

See All features

Hide IT Service Software Features -

Ticket Management
Release Management
Contract/License Management
Knowledge Management
Activity Dashboard
Self Service Portal
Workflow Management
Service Catalog
Third-Party Integrations
Configuration Management
Alerts/Notifications
Inventory Management
Change Management
Problem Management
Compliance Management
Task Management
Support Ticket Management
Real-Time Monitoring
Resource Allocation & Planning
Service Request Management

See All features

Kaseya BMS

6/20

Show IT Service Software Features +

Ticket Management
Release Management
Contract/License Management
Knowledge Management
Activity Dashboard
Self Service Portal
Workflow Management
Service Catalog
Third-Party Integrations
Configuration Management
Alerts/Notifications
Inventory Management
Change Management
Problem Management
Compliance Management
Task Management
Support Ticket Management
Real-Time Monitoring
Resource Allocation & Planning
Service Request Management

See All features

EBC Group

3/20

Show IT Service Software Features +

Ticket Management
Release Management
Contract/License Management
Knowledge Management
Activity Dashboard
Self Service Portal
Workflow Management
Service Catalog
Third-Party Integrations
Configuration Management
Alerts/Notifications
Inventory Management
Change Management
Problem Management
Compliance Management
Task Management
Support Ticket Management
Real-Time Monitoring
Resource Allocation & Planning
Service Request Management

See All features

Reviews

Service Geeni

Highest Rated

User Satisfaction
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0

Likelihood to Recommend

100%

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Kaseya BMS

User Satisfaction
4.1
Ease of Use
4.1
Customer Service
4.0
Features
3.9
Value for Money
4.1

Likelihood to Recommend

79%

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EBC Group

No ratings yet.

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Pros & Cons

Service Geeni

Not enough reviews

More reviews are required to provide summary themes for this product.

Kaseya BMS

Pro

"I find that the road map and RND were fantastic and that Kaseya is always improving their application for better workflows and productivity."

Warren Tristan

Sep 20, 2022

Pro

"The support team is amazing. They are always kind, patient and knowledgeable."

Corkhill Patricia

May 20, 2022

Con

"Converting from Autotask to BMS was a little bit of a challenge. We have a lot of integrations and it made the project management of our implementation difficult."

Rush Rick

Sep 29, 2020

Con

"We worked with the Kaseya team and got through it but the time to do so was about 2-3 times a normal roll out. Block hour contracts are really bad in BMS versus Autotask."

Rush Rick

Sep 29, 2020

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EBC Group

Not enough reviews

More reviews are required to provide summary themes for this product.

Deployment & Support

Service Geeni

Deployment