6 top user-rated products that help them with ticket management needs of their business.
Ticketfly was a platform that helped businesses sell and manage tickets for events. It offered box office management, check-in management, ticket scanning, email marketing, and targeted advertising.
Ticketfly was acquired by Eventbrite in 2017, which allowed Eventbrite to tap the live events market and gain access to Ticketfly's client base. Ticketfly initially continued to be a separate brand under Eventbrite’s ownership but was discontinued in 2018. This impacted the existing customer base of Ticketfly as they were migrated to Eventbrite’s platform.
If you came here looking for Ticketfly, we can help. Capterra is the #1 destination for finding software and services. We have over two million verified reviews from software users, so we can identify the most relevant, highest-rated ticketing products you should consider instead.
We highlight the six best Ticketfly alternatives: products that offer the same core features—such as point of sale (POS), reporting and analytics, and ticket reservations—and which have the highest user ratings and popularity.
What is ticketing software?
Ticketing software enables businesses to automate online, kiosk, and box office ticketing for events, theaters, festivals, amusement parks, fairs, tours and travel, and other activities. Some of the key features offered by a ticketing system are ticket creation and management, automated ticket routing, and reporting.
Looking for alternatives to Ticketfly?
Since Ticketfly is now part of Eventbrite and no longer available as a standalone solution, we have compared the best alternative products in the ticketing management category.
Products we’ll cover in this article:
Top 6 alternatives to Ticketfly
Here are the top 6 Ticketfly alternatives, listed in descending order of total Shortlist score (read how we selected these six products here).
1. Eventbrite
Trial/Free Version
- Free Trial
- Free Version
Popularity score
Rating score
Device compatibility
Ranked as an established player in Capterra’s 2023 ticketing software Shortlist.
Ticketing features of Eventbrite
The software helps businesses with ticket sales, event promotion and management, onsite operations handling, and analysis of results across multiple sales channels.
Eventbrite has a built-in payment processing system that allows event organizers to sell tickets and collect payments online.
The solution allows organizers to promote their events through email marketing, social media sharing, and other channels to reach a wider audience.
Industries it caters to
Eventbrite helps in creating, managing, and promoting events of all types and sizes for businesses that manage events promotions, conferences, workshops, concerts, community events, and festivals.
Eventbrite is the company that acquired Ticketfly in 2017, though that did not influence its position in this list. It ranks at the top of our list based on its high user ratings and popularity scores. Eventbrite has its own ticketing platform into which Ticketfly was absorbed.
Check out the top video reviews of Eventbrite here.
2. RSVPify
Trial/Free Version
- Free Trial
- Free Version
Popularity score
Rating score
Device compatibility
Ranked as a top performer in Shortlist 2023.
Ticketing features of RSVPify
RSVPify is primarily focused on managing guest lists, invitations, and RSVPs for events such as weddings, corporate events, and nonprofit fundraisers.
RSVPify offers customization options for event invitations and registration forms, allowing event organizers to create a tailored and branded experience for their guests.
The software also offers features such as seating charts, meal preferences, and plus-one management that enable event organizers to streamline the planning process and create a more personalized experience for their guests.
Industries it caters to
RSVPify provides an end-to-event event management platform which caters to mid-size businesses, nonprofits, as well as large organizations.
Check out what people are saying about RSVPify here.
3. Xola
Trial/Free Version
- Free Trial
- Free Version
Popularity score
Rating score
Device compatibility
Ranked as a top performer in Shortlist 2023.
Ticketing features of Xola
Xola offers customized ticket designs, automatic confirmation emails with tickets, and the ability to scan tickets for check-in purposes.
Xola helps businesses issue digital tickets to customers which have details related to their activity such as time, date, and location.
Tour operators can create custom booking forms to collect the necessary customer information, such as pickup location, date and time, and special requests.
Industries it caters to
Xola serves businesses across various industries such as tours, travel, booking websites, and event management.
Check out what people are saying about Xola here.
4. TicketSpice
Trial/Free Version
- Free Trial
- Free Version
Popularity score
Rating score
Device compatibility
Ranked as a top performer in Shortlist 2023.
Ticketing features of TicketSpice
The solution lets the event organizers design and customize their event tickets with their own branding, logos, and images.
TicketSpice provides event organizers with detailed reporting and analytics on ticket sales and revenue, helping them to make informed decisions about their events.
TicketSpice allows event organizers to set up multiple ticket types, such as early bird tickets, VIP tickets, and general admission tickets, with different pricing and availability options.
Industries it caters to
TicketSpice is suitable for all types of event organizers such as businesses that require ticketing for recurring events or ongoing classes, such as fitness studios or educational institutions.
Check out what people are saying about TicketSpice here.
5. Ticket Tailor
Trial/Free Version
- Free Trial
- Free Version
Popularity score
Rating score
Device compatibility
Ranked as an emerging favorite in Shortlist 2023.
Ticketing features of Ticket Tailor
Event organizers can use Ticket Tailor's mobile app to scan and validate event tickets at the door, providing a fast and efficient check-in process for attendees.
Ticket Tailor allows event organizers to set their own booking fees or absorb them into the ticket price, giving them more flexibility and control over their ticketing revenue.
The solution allows event organizers to customize their checkout pages with their own branding, logos, and images.
Industries it caters to
Ticket Tailor is suitable for event organizers who are looking for a customizable ticketing solution. It caters to event organizers of all sizes, from nightlife events to festivals to conferences to high-school reunions.
Check out the top video reviews of Ticket Tailor here.
6. ROLLER
Trial/Free Version
- Free Trial
- Free Version
Popularity score
Rating score
Device compatibility
Ranked as an established player in Shortlist 2023.
Ticketing features of ROLLER
ROLLER provides a comprehensive ticketing and admissions system that allows businesses to sell tickets online and manage admission to their events or attractions.
The software offers dynamic pricing options, allowing businesses to adjust ticket prices based on demand, availability, or other factors.
It allows businesses to manage group sales and bookings, including creating custom pricing and managing reservations.
Industries it caters to
ROLLER provides features and tools that meet the unique needs of any business in the entertainment and leisure industry such as amusement parks, ski facilities, festivals, and events.
Check out the top video reviews of ROLLER here.
Here’s how the top 6 alternatives compare with Ticketfly
Comparing products on the basis of pricing, customer support, and mobile app availability
The cost of the software is a primary concern for any business heading towards a purchase decision. We have compared the starting price of the top six alternatives mentioned in the article. Most products on the market levy fee per ticket sold. We have also compared which of them offer a free forever version in the table below along with their free trial information.
Good customer support can make a significant difference in how quickly and effectively you can resolve any issues or questions you have about the software. While mobile apps provide a platform for ticketing companies to engage with their users through social media, personalized messages, and loyalty programs. It specifically facilitates easy scanning of QR codes on digital tickets while providing users with the access to the event.
It becomes important to gauge products based on the above-listed parameters. We have compared them for you in the table below.
Comparing the top 6 alternatives basis user reviews
We drilled down into user reviews from the last two years on such factors as ease of use, features, and value for money. The highest product ratings in each area are bolded in the table below, so you can more easily identify which products stand out where.
/ Key takeaways
Among these top six alternatives, TicketSpice and Ticket Tailor are highly rated for the value for money that it offers, followed by Eventbrite.
Users rated Ticket Tailor as the best regarding ease of use and user interface, followed by Xola and TicketSpice.
On the basis of features and functionality offered, users rated Ticket Spice the best, followed by Xola.
Users would highly recommend Ticket Tailor, followed by TicketSpice and RSVPify.
Users rated TicketSpice and Ticket Tailor the best on the basis of the overall performance of the solution.
The final verdict: How to select the best Ticketfly alternative
Every event management or business that is involved in bookings has different ticketing needs. Therefore, to select the right Ticketfly alternative for your business, have your ticketing requirements in mind. Read the buyer’s guide about the typical features of ticketing software, the benefits of using the ticketing solution, and more.
Here are some points to consider while selecting the solution that best fits your needs:
How many tickets do you sell monthly?
Some businesses charge a fee per ticket depending on the number of tickets you sell. While others offer a flat fee per ticket transaction, rather than depending on the number of tickets sold.
Do you want the sale processing to be done in-house or via a third party?
If you want an integrated solution for the end-to-end process of selling tickets, consider looking for a solution that offers payment processing and a checkout process handled by the vendor itself. But if you are ok with having less control over closing your sales, then a solution that redirects your customers to a third-party payment processor should work too.
What kind of ticketing platforms do you want to provide?
Every business has unique needs when it comes to customer targeting, businesses usually differentiate themselves when it comes to selling. In this case, consider what selling methods you want to adopt and verify if the solution offers them. For example, if you want to provide a point of sale through a kiosk, mobile, onsite or online. You might want to check with the vendor if they support these methods.
Want more? Check out our Shortlist for ticketing to see a longer list of highly-rated, popular products. You can also view our full ticketing software directory to check out Ticketfly alternatives.