Remote WorkAdministrative

5 Top-Rated Healthcare Remote Work Software

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Shephalii Kapoor

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Remote work software enables healthcare professionals and administrators to offer telemedicine services, including team collaboration, appointment scheduling, and telehealth management. As maintaining timely patient communication and securing patient data are some concerns most professionals face, a remote work tool can help enhance operational efficiency.

While many software solutions cater to the remote work needs of professionals in the healthcare industry, you need to choose the best fit for your business.

To simplify your search, in this article, we’ve highlighted the five top-rated healthcare remote work software in alphabetical order based on user reviews. For each product, we include overall user ratings along with the highest-rated parameter, review excerpts from industry professionals, and product pricing.

Software comparison table graphic for the blog article "5 Top-Rated Healthcare Remote Work Software"

1. Adobe Acrobat Sign

Analysis performed September 2023

Trial/Free Version

  • Free Trial
  • Free Version

Highest-rated parameter

Functionality - 4.8

Commonly used by

Small businesses and enterprises

Starting price

$12.99 per month

Billing cycle

Annual

Device compatibility

Here are some review excerpts from hospital and healthcare professionals who have used Adobe Acrobat Sign:

"The electronic signature is by far the best software to use to sign documents. Been using it for a long time and plan to do so in the future."

"Adobe Sign has wonderful and user friendly features that make capturing signatures on all devices very easy to do and stress-free. It allows for us to stay within our guidelines for HIPAA."

"Adobe eSign enables instant publishing of multiple document types, easily accessible with just a few clicks of a mouse. This tool lets you track who has viewed, signed, or is yet to sign the document. Our team of experts and users find it incredibly convenient to locate and distribute contracts with this device, and it has received positive feedback from our customers as well."

Read all Adobe Acrobat Sign reviews here.

2. Clockify

Analysis performed September 2023

Trial/Free Version

  • Free Trial
  • Free Version

Highest-rated parameter

Customer support - 4.9

Commonly used by

Small businesses

Starting price

$3.99 per user, per month

Billing cycle

Annual

Device compatibility

Here are some review excerpts from hospital and healthcare professionals who have used Clockify:

"This software was easily adoptable without IT vetting, provides all the information we need for our team and Leadership. I was able to easily create project and category lists, train the team how to use it, and run reports that our Leadership appreciates."

"The feature I find most useful is the ability to indicate that I am starting a new task and which one with a single click. Thanks to the team for allowing me to use it on a daily basis for free! "

"Clockify is incredibly useful for daily work. It helps me time track across different projects and clients, helps me write my invoices and makes reporting incredibly easy."

Read all Clockify reviews here.

3. Google Drive

Analysis performed September 2023

Trial/Free Version

  • Free Trial
  • Free Version

Highest-rated parameter

Functionality - 4.81

Commonly used by

Small businesses

Starting price

$1.99 per month

Billing cycle

Monthly

Device compatibility

Here are some review excerpts from hospital and healthcare professionals who have used Google Drive:

"I love the conveniency of sharing and storing your important documents, the partnership with DocuHub to be able to sign documents, and the user-friendliness of the software. It's very easy to use and low-stress."

"I am proud to say that Google Drive is a useful app. I have been able to use the software for my job (sending files, sharing them, doing presentations, etc.). It is quite comfortable to use, as you do not have to carry a pendrive with you and you can access any document from any device."

"Google Drive is very easy to use. The features are very intuitive and are aligned with the general Google Suite. The connected docs, slides, and sheets, programs make collaboration very easy."

Read all Google Drive reviews here.

4. OneDrive

Analysis performed September 2023

Trial/Free Version

  • Free Trial
  • Free Version

Highest-rated parameter

Functionality - 4.73

Commonly used by

Small businesses and enterprises

Starting price

$4.73** per user, per month

Billing cycle

Annual

Device compatibility

**Converted from RS to USD on December 5, 2023, using xe.com

Here are some review excerpts from hospital and healthcare professionals who have used OneDrive:

"I love that I can have a OneDrive folder on all of my devices that are synced seamlessly. The best part is that it's just another folder within the file structure of the PC, so I don't have to worry about logging in to a website or any of those related issues. Also, I like the ability to share the files, which comes in handy for project collaboration or trying to send large files."

"OneDrive has been my go-to application when it comes to maintaining records and managing documents. I have been using it for the past six years, and I found it helpful because of its storage capacity, segregating capabilities, and much more. I always use this app to save my important documents in their relevant folder. It is user-friendly and has understandable features."

"It does an excellent job keeping my files in sync between any workstation I use at my hospital. It's also a great collaboration tool and allows me to work with colleagues and make changes without worrying about losing past versions of documents."

Read all OneDrive reviews here.

5. Zoom Meetings

Analysis performed September 2023

Trial/Free Version

  • Free Trial
  • Free Version

Highest-rated parameter

Functionality - 4.58

Commonly used by

Small businesses

Starting price

$12.49 per user, per month

Billing cycle

Annual

Device compatibility

Here are some review excerpts from hospital and healthcare professionals who have used Zoom Meetings:

"Zoom application provides good audio and video quality. It has unique features like group chat, and private chat option, mute, hand raising, and many more for the easiness of participants. You can easily use it on the computer and smartphones. The Zoom team made it possible to work from home all over the world."

"I have used most of the video conferencing software available, and I find Zoom to be the most intuitive and feature rich. The system is very user-friendly and easy to use yet extremely powerful. The best thing about Zoom is that almost everyone already has it installed so it is easy to schedule or do an instant Zoom meeting."

"Zoom is the best software for online meetings. It provides user-friendly, and interactive features to its user. I love the fact that more than two people can join meeting from different parts of the world."

Read all Zoom Meetings reviews here.

What features do remote work software offer?

Remote work tools for healthcare professionals offer remote access and control as a core feature that empowers medical practitioners to access and manage patient health information (PHI) and medical systems remotely. It also helps healthcare professionals provide continuous care via virtual consultations with patients.

All products listed in this report include the feature mentioned above.

Besides remote access, remote work systems also commonly tend to offer:

  • Access controls/permissions

  • Collaboration tools

  • Document management

  • Live chat

  • Meeting management

  • Softphone

  • Task management

  • Video chat and conferencing

How to choose the right remote work software

Here are some factors to consider while you look for the best healthcare remote work software: 

  • Identify your requirements. Before selecting the right remote software for healthcare workers, it is crucial to understand your specific requirements. Are you primarily focused on conducting remote patient consultations? Do you want to access patient records remotely? Or do you wish to facilitate collaboration between patients and healthcare providers’ teams? Identifying your objectives will help you decide the features that you need to look for in your remote software.

  • Consider mobile access. Mobile apps enable medical teams to provide patient care from anywhere, ensuring flexibility in managing consultations. Having a remote work tool with a mobile app or a responsive mobile design can help healthcare professionals quickly access patient information, make decisions, and offer consultations in emergency scenarios. Moreover, it enables healthcare professionals to communicate proactively and share real-time updates, enhancing the quality of patient care.

  • Evaluate integration options. Integration options offer seamless connectivity with other tools and systems, creating a cohesive and efficient workflow for healthcare practitioners. Before investing in a remote tool, consider if it allows important integrations, such as electronic health records (EHR) tools, telehealth platforms, scheduling software, billing and payment software, and prescription management systems. 

Common questions to ask software vendors before purchasing remote work software 

Consider asking your vendor the following questions so that you find the best remote software for the healthcare industry:

What are the collaboration features offered by the tool?

Collaboration features in remote work for healthcare software are designed to facilitate communication, coordination, and teamwork among healthcare workers. Some collaboration features offered by the best remote work software include secure messaging, video conferencing, file sharing, team calendars, annotation tools, real-time notifications, and discussion forums. These features are essential to improve the overall quality of patient care in remote settings.

Does the tool offer HIPAA compliance?

Before finalizing the top remote work software for healthcare providers, ensure that the software adheres to Health Insurance Portability and Accountability Act (HIPAA) Standards. This is necessary to safeguard patient data and keep PHI confidential and uncompromised, even when medical professionals work remotely. A HIPAA-compliant tool also ensures that healthcare organizations do not face legal consequences due to compromising patient privacy.

What are the document management features offered by the tool?

While evaluating potential remote work tools, do not miss out on important document management features that can go a long way in maintaining data security, supporting collaboration, and ensuring compliance with healthcare regulations. These may include version control to track changes to patient records, audit trails to track unauthorized access to documents, and standardized document templates that can contribute to consistent documentation across healthcare providers.


Looking for Remote Work software? Check out Capterra's list of the best Remote Work software solutions.

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About the Author

Shephalii Kapoor profile picture

Shephalii Kapoor is a writer at Capterra. She helps small businesses identify the right software for their needs by analyzing user reviews for top-rated software products. Prior to Capterra, she worked as an assistant content manager at InfoEdge India Ltd. She has also worked in company law, aviation, and real estate. She is a published author and has contributed to various magazines and websites. During her free time, she enjoys reading.

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