Compare pricing for the top telemedicine software products with the highest value-for-money and functionality ratings.
We hear from software buyers time and again that price and functionality are two of their top considerations when investing in a new telemedicine solution. Budget is a constraint for most businesses, but affordability alone doesn't make a product valuable—it must also offer the required functionality.
Telemedicine software enables patients and doctors to have conversations and conduct exams remotely. The right solution can improve patient satisfaction, allow doctors to diagnose and treat more patients, and decrease the number of no-shows and cancellations. Pricing of telemedicine solutions can range from free to over $150 per month, but a higher price may not always mean higher value. Read the buyers guide to further understand the benefits of the software, considerations when buying software, and more.
In this report, we've ranked the most valuable telemedicine software products based on user reviews: those with the highest ratings for both value for money and functionality. We’ve also included the starting price and functionality details for each product.
Telemedicine software with the highest value-for-money and functionality ratings
The graphic below shows telemedicine products that offer the best value for money and functionality according to user ratings. Products are arranged in increasing order of their value-for-money ratings (bottom to top) and functionality ratings (left to right).
Note: While products in the top-right zone of the graph rank higher in terms of both functionality and value-for-money ratings, all products in this graph are top-rated.
Price comparison for top-rated telemedicine software
The cost of telemedicine software products may vary based on the number of users, features, or other factors, and comparing pricing for multiple products can be time-consuming.
We’ve created a table to highlight how different telemedicine tools stack up against each other in terms of starting prices, free trials, and free versions—allowing you to compare these products side by side.
From the products mapped on the scatter plot above, only those with publicly available pricing information on vendor websites are listed in the price comparison table below. They are arranged in decreasing order of their combined ratings—value for money plus functionality.
Note: The pricing included in this table is for the entry-level/lowest-priced offering (discounted pricing not considered) found on vendor websites as of August 24, 2023.
1. Doxy.me
Trial/Free Version
- Free Trial
- Free Version
Value-for-money rating
Functionality rating
Device compatibility
Doxy.me is a cloud-based telehealth platform that allows patients to access their medical records and communicate with their doctors. The solution allows patients to securely access their medical records and communicate with their doctors via video chat, messaging, and file sharing.
Starting price: $24 per month, billed monthly. Unlimited telecalling minutes and sessions included.
Features available at starting price: Telemedicine software can offer a variety of features to make it easier for patients and healthcare providers to connect and communicate. These features can include HD video, the ability to invite patients via text, a customizable waiting room, check-in notifications, screen sharing, and group calls. These features can be used to improve the quality of care and make it more convenient for patients to access healthcare.
Cost to upgrade: $42 per month, billed monthly.
Features available in advanced versions: Advanced versions include features such as customizable branding, personalized subdomain, patient transfer, shared waiting rooms, administrative controls, and usage analytics.
2. Jane
Trial/Free Version
- Free Trial
- Free Version
Value-for-money rating
Functionality rating
Device compatibility
A medical practice management software that helps doctors manage their day-to-day operations. Jane integrates with telehealth platforms, and allows doctors to manage their appointments, billing, and electronic health records (EHRs) from a single platform.
Starting price: $58 per month, billed monthly. $25 is charged per additional full license.
Features available at starting price: Starting plan includes features such as charting / clinical notes (EMR/EHR), invoicing & receipts, financial reporting, unlimited email & SMS reminders, unlimited file storage, and free data import.
Cost to upgrade: $80 per month, billed monthly. $30 per additional full license is charged.
Features available in advanced versions: Advanced versions include features such as insurance invoicing and payment tracking, integrated direct insurance billing for a growing list, claims management, and insurance card photo upload in intake forms.
3. Power Diary
Trial/Free Version
- Free Trial
- Free Version
Value-for-money rating
Functionality rating
Device compatibility
A cloud-based EHR system that allows doctors to store and manage patient records, create and send prescriptions, and track patient progress. The tool allows doctors to store and manage patient records, create and send prescriptions, and track patient progress.
Starting price: $20 per month for up to one practitioner (billed monthly).
Features available at starting price: It includes waitlist functionality which helps to fill empty slots and let clients schedule the appointment. Client CRM allows to track all details, interactions, referrals and more. Client invoices enable users to create and send branded invoices, and generate customizable reports revenues, appointments, and referrals.
Cost to upgrade: $32 per month and billed monthly.
Features available in advanced versions: All features are included in all plans.
4. Medesk
Trial/Free Version
- Free Trial
- Free Version
Value-for-money rating
Functionality rating
Device compatibility
Medesk is a HIPAA-compliant telehealth platform that allows doctors to provide video consultations to patients. The software allows doctors to provide video consultations to patients, and integrates with EHR systems to make it easy to share patient information.
Starting price: $14 per month for up to three users and 50 appointments, billed monthly.
Features available at starting price: Multiple recurring weekly webinars and on-boarding sessions, video, textual and interactive guided tours to help you facilitate your adoption of the platform. It also includes online assistance and technical support, as well as a dedicated account manager.
Cost to upgrade: $28 per month (billed monthly) and 100 appointments included. Unlimited users included.
Features available in advanced versions: Advanced versions offer features such as flexible number of appointments, expansion using add-ons, integrations, video consultations, appointment notification by SMS, and Google Analytics integration.
5. Saúde Vianet
Trial/Free Version
- Free Trial
- Free Version
Value-for-money rating
Functionality rating
Device compatibility
Saúde Vianet is a cloud-based EHR system that is specifically designed for Brazilian healthcare providers. The solution is specifically designed for Brazilian healthcare providers, and includes features such as teleconsultations, electronic prescriptions, and patient portals.
Starting price: $14 per month, billed monthly. Includes 50 short SMS per month.
Features available at starting price: Starting plan includes features such as online scheduling, app for iOS and Android, satisfaction survey, and billing module.
Cost to upgrade: $20 per month, billed monthly.
Features available in advanced versions: Advanced versions offer features such as medical records management, call center management in addition to all the features included in the starting plan.
6. Carepatron
Trial/Free Version
- Free Trial
- Free Version
Value-for-money rating
Functionality rating
Device compatibility
Carepatron is a patient engagement platform that helps healthcare providers communicate with their patients. The software helps healthcare providers communicate with their patients, schedule appointments, and provide reminders.
Starting price: $15 per user, per month, billed monthly. Unlimited storage included.
Features available at starting price: Basic plan includes calendar sync, unlimited staff, mobile app, SMS reminders, and live support.
Cost to upgrade: $29 per user, per month, billed monthly.
Features available in advanced versions: Advanced versions include features such as advanced permissions, free client data import support, and dedicated success manager.
7. SecureVideo
Trial/Free Version
- Free Trial
- Free Version
Value-for-money rating
Functionality rating
Device compatibility
SecureVideo is a HIPAA-compliant video conferencing platform that allows healthcare providers to communicate securely. SecureVideo allows healthcare providers to securely communicate with patients and colleagues via video conferencing.
Starting price: $50 per month, billed monthly. Masked calling up to 300 minutes included.
Features available at starting price: Basic plan includes features including custom branding and virtual clinic setup (for up to three providers). It also allows users to create custom e-documents, and lets them accept credit card payments.
Cost to upgrade: Custom plans available on contacting sales.
Features available in advanced versions: Advanced versions include dedicated account management, custom configuration report, software orientation for account administrators, group training sessions for users, and API access.
8. RXNT
Trial/Free Version
- Free Trial
- Free Version
Value-for-money rating
Functionality rating
Device compatibility
RXNT is a prescription management software that helps doctors manage prescriptions. The software helps doctors manage prescriptions, including refill requests, prior authorizations, and drug interactions.
Starting price: $100 provider per month, billed monthly. Considering the EHR bundle plan.
Features available at starting price: Includes streamlined patient record management for all sizes and specialties. Includes electronic health records management and allows doctors to provide online prescriptions. Additionally it also includes scheduling, a portal for patients, and mobile applications.
Cost to upgrade: $170 provider, per month, billed monthly.
Features available in advanced versions: Advanced versions offer additional modules such as print statements, print claims, accounts receivable, automated claims, invoices, and billing reports.
9. Kareo Billing
Trial/Free Version
- Free Trial
- Free Version
Value-for-money rating
Functionality rating
Device compatibility
Kareo Billing is a cloud-based medical billing software that helps doctors bill patients and insurance companies. The solution allows doctors to bill their patients and insurance companies for telehealth services.
Starting price: $349 provider, per month (billed monthly).
Features available at starting price: Clinic management features such as tailored facesheets charting & documentation. Includes integrated ERX and e-labs, quality & MIPS reporting as well as flowsheets are included.
Cost to upgrade: $474 provider, per month (billed monthly).
Features available in advanced versions: Advanced versions include only billing related features and billing related features available. they include eligibility & pre-authorizations, e-claim submissions & processing, e-remittance & auto posting, financial and operational reporting, SMS and email payment reminders, virtual card processing, and custom reporting.
Check out Capterra Shortlist for telemedicine software to view the highest-rated and most popular products.
Telemedicine software pricing models and related costs
Understand the common pricing models
Perpetual license: You pay an upfront sum for license to own the software and use it in perpetuity. This is the more traditional model and is most common with on-premise applications.
Subscription: You pay a monthly fee to use the software for a specific amount of time. Subscription-based pricing gained popularity, thanks to the increasing adoption of Software-as-a-Service (SaaS).
Open-source license: Open-source licenses are usually free of charge, which reduces your upfront investment. Implementation, integration, and ongoing maintenance, however, can be major expenses.
Watch out for these often overlooked costs
Data migration: While this can be done in-house, you might want to pay the vendor to transfer your existing data to the new system.
Training: Web-based training is often included in your plan, but vendors might charge for in-person training.
Hardware and IT: This could be a major expense for on-premise software buyers who need their own servers.
Maintenance and upgrades: Some vendors charge for updates, patches, upgrades, and other maintenance activities.