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Capterra Value Report: A Price Comparison Guide for EMR Software

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Himanshi Arora

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Compare pricing for top EMR software with the highest ratings.

We hear from software buyers time and again that price and functionality are two of their top considerations when investing in a new EMR solution. Budget is a constraint for most businesses, but affordability alone doesn't make a product valuable—it must also offer the required functionality. 

Electronic medical record (EMR) software automates clinical operations for physicians, including setup, prescribing, scheduling, and billing. The tool helps them digitize data such as patient records, medical history, and laboratory results and store them in a central database with data integrity management and security documentation.

Pricing of EMR solutions can range from $12 per month to over $449 per month, but a higher price may not always mean higher value. Read the EMR software buyers guide to further understand the benefits of the software, considerations when buying software, and more. 

In this report, we've ranked the most valuable EMR software products based on user reviews: those with the highest ratings for both value for money and functionality. We’ve also included the starting price and functionality details for each product.

EMR software with the highest value-for-money and functionality ratings

The graph below shows electronic medical records products that offer the best value for money and functionality according to user ratings. Products are arranged in increasing order of their value-for-money ratings (bottom to top) and functionality ratings (left to right).

Graph showing electronic medical records products that offer the best value for money and functionality according to user ratings.

Note: While products in the top-right zone of the graph rank higher in terms of both functionality and value-for-money ratings, all products in this graph are top rated.

Price comparison for top-rated EMR software

The cost of EMR software products may vary based on the number of users, features, or other factors, and comparing pricing for multiple products can be time-consuming. 

We’ve created a table to highlight how different EMR tools stack up against each other in terms of starting prices, free trials, and free versions—allowing you to compare these products side by side.

From the products mapped on the scatter plot above, only those with publicly available pricing information on vendor websites are listed in the price comparison table below. They are arranged in decreasing order of their combined ratings—value for money plus functionality.

Price comparison chart for EMR Value Report

Note: The pricing included in this table is for the entry-level/lowest-priced offering (discounted pricing not considered) found on vendor websites as of December 21, 2023.

1. Praxis EMR

Analysis performed December 2023

Trial/Free Version

  • Free Trial
  • Free Version

Overall rating

5

Value-for-money rating

5

Functionality rating

4.9

Device compatibility

Praxis EMR (Electronic Medical Records) software enables documentation of patient encounters through free-text, voice recognition, or template options, with decision support features aiding in clinical decision-making. Interoperability ensures seamless data exchange with other systems, while billing and coding functionalities streamline revenue cycle management. 

Starting price: $219 for first provider/month for 60 months or $259 for 48 months duration.  

Features available at starting price: The starter plan includes basic features such as patient management, billing, clinical documentation, appointment scheduling, and reporting. The solution also offers a patient portal which allows patients to transmit a summary of their healthcare related information to a third party for any further processing.  

Cost to upgrade:  Offers a flat rate pricing according to the subscription duration. 

Features available in advanced versions: All features are included in a single plan.

2. Althea Smart EHR

Analysis performed December 2023

Althea Smart EHR provides healthcare practitioners with tools that help them handle patient data. The solution allows clinics to share documents, send appointment reminders, capture screen images, and manage insurance claims. The solution also provides a portal that allows patients to enter their demographic and clinical information, make payments, check in, and sign forms. 

Starting price: $200 per user, per month, billed monthly 

Features available at starting price: The starter plan includes features such as HIPAA-compliant virtual visits, notifications on patient arrival, document sharing, and appointment reminders.

Cost to upgrade:  $540 per month, billed monthly

Features available in advanced versions: Advanced versions include features such as a patient check-in kiosk and portal that allows patients to enter demographic and clinical information, sign forms, and staff check-in.

3. My Best Practice

Analysis performed December 2023

My Best Practice is an electronic health records (EHR) solution, which helps users customize the processes according to their business requirements. The solution allows healthcare professionals to manage patient data, schedules, and history.

Starting price: $39 user/month, billed monthly. An extra $19 is charged for each additional user.

Features available at starting price: The starting plan offers features including scheduling, billing and bookkeeping, clinical notes and treatment plans, client portal and messaging, appointment reminders, intake forms, online payments, custom surveys, and a mobile app.

Cost to upgrade: Additional modules are available such as Telehealth at $20 per month and e-scripts at $99 per month.

Features available in advanced versions: All the features are available in a single plan.

4. ClinicSense

Analysis performed December 2023

Trial/Free Version

  • Free Trial
  • Free Version

Overall rating

4.8

Value-for-money rating

4.8

Functionality rating

4.6

Device compatibility

ClinicSense is an EHR solution designed to streamline administrative tasks within healthcare practices. This EHR system offers features such as scheduling, billing, and documentation, allowing practitioners to focus on delivering quality patient care.

Starting price: $39 per month, billed monthly. Includes 20 appointments per month. 

Features available at starting price: The starting plan includes key elements including advanced capabilities for invoicing and billing, facilitating seamless financial transactions. Additionally, the system provides a centralized and organized platform for recording and managing patient information.

Cost to upgrade: $69 per month, billed monthly. Includes 200 appointments per month.

Features available in advanced versions: Advanced versions allow users to automate physicians' availability and win-back campaigns, send newsletters, as well as create and redeem promo codes.

5. Jane

Analysis performed December 2023

Trial/Free Version

  • Free Trial
  • Free Version

Overall rating

4.8

Value-for-money rating

4.7

Functionality rating

4.6

Device compatibility

Jane is a practice-centric EHR solution, which integrates scheduling, billing, and patient records. Its intuitive design ensures healthcare providers can effortlessly manage electronic health information, fostering an organized and efficient practice environment.

Starting price: $59 per month, billed monthly. Includes one license per month. 

Features available at starting price: The solution offers features such as online booking, scheduling, financial reporting, unlimited file storage, data import, and invoicing. 

Cost to upgrade: $81 per month, billed monthly. Additional users can be added at $22 per user.

Features available in advanced versions: Advanced versions include everything from base plan, insurance tracking, and payment tracking.

6. Nimbo

Analysis performed December 2023

Trial/Free Version

  • Free Trial
  • Free Version

Overall rating

4.8

Value-for-money rating

4.7

Functionality rating

4.6

Device compatibility

Nimbo focuses on collaborative electronic health records (EHR), utilizing cloud-based technology to facilitate communication and information sharing among healthcare professionals. With accessibility and real-time updates, Nimbo enhances coordination for a more connected and efficient healthcare ecosystem.

Starting price: $14 per month, billed monthly. Unlimited screens included.

Features available at starting price: The solution offers features such as scheduling,  teleconsultation management, and Google Calendar integration. The solution allows users to collect payments through Stripe integration.

Cost to upgrade: $30 per month, billed monthly. 

Features available in advanced versions: Everything included in the starter plan along with some advanced features such as a teleconsultation waiting room, Zoom integration, configurable payment methods, and working group agendas.

7. EHR 24/7

Analysis performed December 2023

Trial/Free Version

  • Free Trial
  • Free Version

Overall rating

4.6

Value-for-money rating

4.7

Functionality rating

4.4

Device compatibility

EHR 24/7 provides a secure digital environment for electronic health records (EHR). This solution ensures uninterrupted access to essential patient information, contributing to continuous care and efficiency in medical practices.

Starting price: $40 per provider, per month, billed monthly. 

Features available at starting price: The basic plan includes service center capabilities as well as front desk tasks such as patient billing and back-end tasks such as reporting, scheduling, and appointment management. It also includes clinical charting, document management, and lab interfacing.

Cost to upgrade: Not applicable.

Features available in advanced versions: EHR 24/7 has a single pricing plan.

8. Medesk

Analysis performed December 2023

Trial/Free Version

  • Free Trial
  • Free Version

Overall rating

4.6

Value-for-money rating

4.6

Functionality rating

4.5

Device compatibility

Medesk is an EHR solution that integrates practice management with electronic health records. Its comprehensive features contribute to streamlined workflows, enhanced patient engagement, and improved overall healthcare practice efficiency.

Starting price: $14 per month, billed monthly. Includes 50 appointments. 

Features available at starting price: The basic plan supports up to three users only. It includes online customer support via live chat. It includes features to manage front desk tasks such as scheduling, patient records management, online booking management, and prescription management. 

Cost to upgrade: $28 per month, billed quarterly. Includes up to 100 appointments.  

Features available in advanced versions: Advanced versions offer a dedicated account manager to solve queries and issues online. It provides features such as a patient account portal that allows patients to book an appointment directly, check the confirmation status, and make payments.

9. Carepatron

Analysis performed December 2023

Trial/Free Version

  • Free Trial
  • Free Version

Overall rating

4.6

Value-for-money rating

4.8

Functionality rating

4.2

Device compatibility

Carepatron offers a patient-centric approach in the realm of electronic health records, prioritizing communication and engagement. This EHR solution fosters collaboration between patients and healthcare providers, enhancing care coordination and delivering a personalized healthcare experience.

Starting price: $12 per user, per month, billed annually.

Features available at starting price: The starter plan offers unlimited data storage, online bookings, a client portal, group video chat,and advanced calendar filters. It allows users to manage clinical notes, customize treatment plans, and customize templates.

Cost to upgrade: $19 per user, per month, billed annually.  

Features available in advanced versions: Advanced versions include all features from the starting plan along with features that allow users to manage client documentation and billing. They include automating bills, integrated online payments, advanced account permissions, and live customer support.

10. Practice EHR

Analysis performed December 2023

Trial/Free Version

  • Free Trial
  • Free Version

Overall rating

4.4

Value-for-money rating

4.5

Functionality rating

4.2

Device compatibility

Practice EHR is an electronic health records system solution that ensures easy navigation and efficient management of patient information for enhanced medical practice workflows.

Starting price: $179 per user, per month, billed annually.

Features available at starting price: Includes features such as access to online training videos, live training, project management, onsite training, dashboard, voice recognition, and electronic encounter.

Cost to upgrade: $299 per user, per month, billed annually. 

Features available in advanced versions: Advanced versions include both EHR and practice management features. This plan offers features such as a patient portal, teleconsultations, kiosk management, billing dashboard, claim scrubbing, electronic claims management, and follow-up and denial management.

11. RXNT

Analysis performed December 2023

Trial/Free Version

  • Free Trial
  • Free Version

Overall rating

4.1

Value-for-money rating

4.2

Functionality rating

4.2

Device compatibility

RXNT is a healthcare solution, which integrates electronic health records, medical billing, and practice management. With a focus on automation and accuracy, RXNT offers features to manage administrative tasks, allowing healthcare providers to concentrate on delivering quality patient care.

Starting price: $110 per month, billed monthly.

Features available at starting price: The starting plan offers features such as patient record management, scheduling, and patient portal. It allows users to write compound prescriptions, manage insurance, issue two-factor authentication tokens, and synchronize calendars.  

Cost to upgrade: $209 per month, billed monthly. 

Features available in advanced versions: Advanced versions include a full suite that includes practice management, EHR, and e-Prescribing features. It offers advanced features such as invoice and billing report generation and accounts receivable management.

12. TheraPlatform

Analysis performed December 2023

Trial/Free Version

  • Free Trial
  • Free Version

Overall rating

4.1

Value-for-money rating

4.0

Functionality rating

3.9

Device compatibility

TheraPlatform is a software solution for therapists and healthcare providers. It includes telehealth, scheduling, and documentation. It creates an integrated and efficient platform for practitioners to cater to patients.

Starting price: $39 per month, billed monthly; does not allow adding more than one user. 

Features available at starting price: Includes scheduling, documentation, billing, email appointment reminders, and client portal. It also includes documentation features such as note duplication, a template builder, paperless intakes and consents, and progress tracking. 

Cost to upgrade: $49 per month, billed monthly. 

Features available in advanced versions: Advanced versions include automated billing options and advanced documentation features such as client signature and notes co-signing. Advanced telehealth features include screen sharing, a custom waiting room, HIPAA-compliant session recording, an interactive whiteboard, and in-session documentation.

13. Practice Fusion

Analysis performed December 2023

Practice Fusion is an EHR platform designed to streamline healthcare processes for individual practices. Emphasizing accessibility and customization, the software empowers healthcare providers to adapt workflows to individual practice needs, enhancing overall efficiency.

Starting price: $149 per user, per month. Billed annually.  

Features available at starting price: Includes features such as issuing e-prescriptions, custom templates, online patient intake, appointment reminders, flexible billing options, unlimited document storage, and communication with staff and patients.

Cost to upgrade: It provides a flat rate pricing that includes all features.

Features available in advanced versions: All features are offered in a single plan.

Check out Capterra Shortlist for EMR software to view the highest-rated and most popular products.

Perpetual license:

You pay an upfront sum for a license to own the software and use it in perpetuity. This is the more traditional model and is most common with on-premise applications.

Subscription:

You pay a monthly fee to use the software for a specific amount of time. Subscription-based pricing gained popularity, thanks to the increasing adoption of Software-as-a-Service (SaaS).

Open-source license:

Open-source licenses are usually free of charge, which reduces your upfront investment. Implementation, integration, and ongoing maintenance, however, can be major expenses.

Watch out for these often-overlooked costs:

  • Data migration: While this can be done in-house, you might want to pay the vendor to transfer your existing data to the new system.

  • Training: Web-based training is often included in your plan, but vendors might charge for in-person training.

  • Hardware and IT: This could be a major expense for on-premise software buyers who need their own servers.

  • Maintenance and upgrades: Some vendors charge for updates, patches, upgrades, and other maintenance activities.


Looking for Electronic Medical Records software? Check out Capterra's list of the best Electronic Medical Records software solutions.

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About the Author

Himanshi Arora profile picture

Himanshi Arora is a Market Research Specialist at Capterra. She provides market insights and helps small businesses identify the right software for their needs by contributing to branded research reports such as Shortlist, Category Leaders, and FrontRunners. She enjoys exploring local restaurants and watching thrillers and sitcoms at her home base in Delhi.

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