HR BasicsHuman Resources

5 Key HR Software Features With Top Products That Offer Them

Preksha Buttan profile picture
By Preksha Buttan

Published
5 min read
Header image for the blog article "5 Key HR Software Features and Top Products That Offer Them"

Human resource (HR) software helps manage the entire employee lifecycle—from hiring and employee performance management to benefits administration and exit. But to find the right solution, human resource managers should know which features will help simplify workforce management and get the most out of the HR software solution they buy.

This article highlights five key HR software features based on the ratings given by verified software users. We also include the highest-rated HR software solutions for each feature. Read more.

Comparison graphic for the blog article "5 Key HR Software Features and Top Products That Offer Them"

1. Employee database

The employee database feature in an HR system offers a central repository to store and manage important employee information. It typically includes employee details, such as their profiles, contact details, employment history, job titles, compensation details. The database can also have employee performance reviews, training records, and other relevant information.

2nd image for the blog article "5 Key HR Software Features and Top Products That Offer Them"

What business problem does an employee database solve?

An employee database eliminates the risks associated with paper-based data storage. It offers digital information storage and security measures such as role-based access and two-factor authentication to keep employee data safe. Moreover, it simplifies organizing and finding staff records, improving accuracy in handling sensitive data.

Ideal users of the employee database feature

If you’re a human resource manager who oversees multiple departments with a high employee headcount, you can benefit the most from an employee database. This feature can help your business organize and store large volumes of employee information and simplify workforce management processes.

Top 3 products with the highest ratings for employee database

Trial/Free Version

  • Free Trial
  • Free Version

Employee database feature rating

4.9/5

Device compatibility

* Analysis accurate as of June 2023

Trial/Free Version

  • Free Trial
  • Free Version

Employee database feature rating

4.8/5

Device compatibility

* Analysis accurate as of June 2023

Trial/Free Version

  • Free Trial
  • Free Version

Employee database feature rating

4.8/5

Device compatibility

* Analysis accurate as of June 2023

2. Employee profiles

The employee profiles feature in an HR solution allows HR professionals to create and manage individual profiles for each employee. These profiles may include employee information, such as personal details, contact information, job title, department, and other relevant data. Unlike the employee database feature, which is a comprehensive repository that stores and organizes employee data, the employee profiles feature focuses on individual employee records within the database, providing a detailed view of each employee's information.

3rd image for the blog article "5 Key HR Software Features and Top Products That Offer Them"

What business problem do employee profiles solve?

Employee profiles solve the problem of finding employee details in a scattered and unorganized database. This HR system feature provides quick access to individual employee information and makes overall workforce management efficient.

Ideal users of the employee profiles feature

HR staff and individual team managers can leverage employee profiles to identify skill gaps and areas of improvement. They can evaluate job history, performance records, and training records to offer personalized support to each employee.

Top 3 products with the highest ratings for employee profiles

Trial/Free Version

  • Free Trial
  • Free Version

Employee profiles feature rating

4.9/5

Device compatibility

* Analysis accurate as of June 2023

Trial/Free Version

  • Free Trial
  • Free Version

Employee profiles feature rating

4.7/5

Device compatibility

* Analysis accurate as of June 2023

Trial/Free Version

  • Free Trial
  • Free Version

Employee profiles feature rating

4.7/5

Device compatibility

* Analysis accurate as of June 2023

3. Vacation and leave tracking

The vacation and leave tracking feature in an HR system automates the management of employee vacations, leaves, and time off.  It provides a system for employees to request time off and facilitates the approval process, where designated approvers can review, approve or deny leave requests.

4th image for the blog article "5 Key HR Software Features and Top Products That Offer Them"

What business problem does vacation and leave tracking solve?

Vacation and leave tracking helps avoid staffing conflicts that may arise when multiple team members request time off simultaneously. Besides, it helps prevent non-compliance to employment laws related to leave entitlements, accruals, and usage. 

Ideal users of the vacation and leave tracking feature

Team managers can benefit from the vacation and leave tracking feature. They can track employee leaves via a calendar view and manage staffing levels to avoid conflicts and ensure smooth operations. Additionally, it offers employees complete visibility into their available leave balances so they can plan their time off better.

Top 3 products with the highest ratings for vacation and leave tracking

Trial/Free Version

  • Free Trial
  • Free Version

Vacation and leave tracking feature rating

4.9/5

Device compatibility

* Analysis accurate as of June 2023

Trial/Free Version

  • Free Trial
  • Free Version

Vacation and leave tracking feature rating

4.9/5

Device compatibility

* Analysis accurate as of June 2023

Trial/Free Version

  • Free Trial
  • Free Version

Vacation and leave tracking feature rating

4.8/5

Device compatibility

* Analysis accurate as of June 2023

4. Self-service portal

A self-service portal is a dedicated module or platform within the HR system that allows employees to access and manage their HR-related information. Employees can use the portal to find HR personnel, view and download pay stubs, and request time off. This feature can improve the overall employee productivity and experience.

5th image for the blog article "5 Key HR Software Features and Top Products That Offer Them"

What business problem does a self-service portal solve?

Having a self-service portal in an HR system helps reduce administrative burdens as employees are empowered to perform various HR-related tasks. They can access the self-service portal via the HR system to complete HR tasks anytime, anywhere. This eliminates the need for manual paperwork, phone calls, or in-person visits to the HR department.

Ideal users of the self-service portal feature

Employees are the primary users of the self-service portal in HR system. However, HR professionals can also use this portal to define access permissions, monitor employee engagement, and provide support and guidance to employees.

Top 3 products with the highest ratings for a self-service portal

Trial/Free Version

  • Free Trial
  • Free Version

Self-service portal feature rating

4.7/5

Device compatibility

* Analysis accurate as of June 2023

Trial/Free Version

  • Free Trial
  • Free Version

Self-service portal feature rating

4.6/5

Device compatibility

* Analysis accurate as of June 2023

Trial/Free Version

  • Free Trial
  • Free Version

Self-service portal feature rating

4.4/5

Device compatibility

* Analysis accurate as of June 2023

5. Employee onboarding

The employee onboarding feature of human resource software helps the HR department onboard new employees and familiarize them with company policies and processes. It offers an onboarding portal with all the details new hires should know, such as joining date, working hours, office address, and HR personnel details. Employees can also use the portal to upload and submit relevant documents.

6th image for the blog article "5 Key HR Software Features and Top Products That Offer Them"

What business problem does employee onboarding solve?

With this feature, the HR department can create an engaging onboarding process for new hires and digitalize paper-based onboarding processes, such as employee background verification and document approval. It also lets you set up an onboarding portal that contains information on company policies, work culture, and compliance to help new employees learn about the company and complete onboarding tasks.

Ideal users of the employee onboarding feature

The employee onboarding feature will benefit HR onboarding contacts the most. They can simplify and enhance the onboarding experience to ensure new employees feel welcomed, informed, and equipped to contribute effectively to the business from day one. 

Top 3 products with the highest ratings for employee onboarding

Trial/Free Version

  • Free Trial
  • Free Version

Employee onboarding feature rating

4.8/5

Device compatibility

* Analysis accurate as of June 2023

Trial/Free Version

  • Free Trial
  • Free Version

Employee onboarding feature rating

4.5/5

Device compatibility

* Analysis accurate as of June 2023

Trial/Free Version

  • Free Trial
  • Free Version

Employee onboarding feature rating

4.5/5

Device compatibility

* Analysis accurate as of June 2023


Methodology

Key features: To identify the key features of this article, we asked users to rate, on a scale of “low importance” to “critical,” how important different features are for HR software. The features showcased are those that the highest percentage of reviewers rated as “highly important” or “critical.”

Feature eligibility: To be included in the set of features considered, a given feature had to have at least 200 user ratings, of which at least 20% must indicate the feature is “critical.” Eligible features were determined from two sources: 

  1. Our research team’s review of public information about HR software usage, definitions, and associated features 

  2. Reviewers’ indication of the features they use for human resource management.

Product selection: To identify the top-rated products per feature, we evaluated user ratings for products that offer each feature. For a given product, reviewers rate each feature on a scale of one to five stars. A given product had to have at least 20 user ratings (between June 2021-23) for the feature in question to be considered.


Looking for Human Resources software? Check out Capterra's list of the best Human Resources software solutions.

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About the Author

Preksha Buttan profile picture

Preksha Buttan is a Writer at Capterra. She provides expert insights and helps small businesses identify the right software for their needs by analyzing user reviews for the highest rated products in relevant software categories. She has previously written and published content for the medical and automotive industries. Her interest lies in marketing and branding. When she’s not working, she can be found watching a thriller.

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