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7 Appointment Scheduling Mobile Apps Users Love

Preksha Buttan profile picture
By Preksha Buttan

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Is your field team often missing out on last-minute appointment changes just because they are away from their desks? If this is true for you, consider adopting a mobile appointment scheduling app to ensure your team receives timely updates via push notifications on the mobile app. Your team will also have anytime access to their calendars, meaning they can always view and update them on the go.

While these mobile apps add convenience to scheduling, managing, and updating appointments, it’s crucial that you thoroughly assess the apps to ensure they meet your unique needs.

To help you pick the right mobile appointment scheduling app, we looked at 2M+ unique user reviews to see what users had to say and highlighted the top seven mobile scheduling apps based on sentiment analysis of reviews, arranged in order of percentage of positive reviews. Read more.

1. Goldie

Goldie is an appointment scheduling mobile app that caters to the services industry—typically independent beauty, fitness, wellness, and lifestyle professionals. You can use the app to schedule appointments with your clients, send them confirmations and appointment reminders, and take deposits at the time of booking to reduce the likelihood of no-shows. This app also has team and task management functionalities that enable you to manage the calendars, shifts, and working hours of the team and assign them their daily tasks. 

  • Customer support: Knowledge base, email, and inquiry via online form.

  • Mobile starting price: Free to download.

Who should consider Goldie mobile app?

Given that Goldie typically caters to independent professionals in the services industry, any professional in small-scale beauty, fitness, and lifestyle functions can benefit from the Goldie mobile app. Leveraging the task management features of the mobile app, they will be able to assign and manage tasks for their small team and monitor their shifts by tracking their calendars.

Example of a review excerpt from users who have used Goldie’s mobile app:

“Honestly I'm very impressed on how this app has worked for me, has make all the process of making appointments much easier. I truly recommend this app.”

Read all Goldie reviews here.

2. Vagaro

Vagaro is another appointment scheduling software that helps service industry professionals take appointments and manage calendars. This software has a mobile app called Vagaro Pro which you can use to manage your schedules on the go via your mobile devices. While the app allows you to accept bookings, you can block time on your calendar so that customers and clients cannot make appointments during those time periods. Moreover, the app features an online store where you can sell your products and accept online payments. It also allows you to track inventory and promote your products through email and text marketing campaigns.

  • Customer support: Knowledge base, chat, email, and phone support.

  • Mobile starting price: Available with the paid plan, starting at  $25 per month.

Who should consider Vagaro mobile app?

If you are selling merchandise, you can consider investing in Vagaro Pro. Along with appointment scheduling, you’ll also have access to online store management and marketing features. The app enables you to set up an online store, organize and categorize your products, track inventory, accept online orders and payments, and promote your products through email and text campaigns, all via the appointment scheduling app.

Example of a review excerpt from a user who has used Vagaro’s mobile app:

“I've had a great experience and love when other service providers use this app too. The app lays out my schedule and automatically sends reminders to my clients so I don't have to manually do”

Read all Vagaro reviews here.

/ Pro tip

Consider the group scheduling feature, especially if you book appointments involving multiple participants or attendees simultaneously. This feature allows you to find available time slots that accommodate everyone's schedules and preferences, enhancing efficiency and convenience for all the participants.

3. Calendly

Calendly mobile scheduling app allows you to create a scheduling link that you can integrate into your email and social media platforms, making it simpler for clients to set up appointments with you. This app has a meeting polls feature so you can create a pool of available time slots for your invitees to select a preferred meeting time. The tool sends automated reminders and follow-ups to the invitees to ensure they don’t miss the appointment.

  • Customer support: Knowledge base, video tutorials, chat, and inquiry via online form.

  • Mobile starting price: Free to download.

Who should consider Calendly mobile app?  

If you are often setting up meetings with multiple members, Calendly can help. Whether you are a recruiter inviting a candidate and other stakeholders to an interview call or a marketing manager setting up meetings with designers, the meeting poll feature will enable you to schedule a meeting as per the preferences of all invitees, reducing the back-and-forth typically associated with scheduling.

Example of a review excerpt from a user who has used Calendly’s mobile app:

“The app and appointment booking feature makes scheduling meetings on everyones' available time highly efficient and convenient.”

Read all Calendly reviews here.

4. Acuity Scheduling

Acuity Scheduling mobile app comes with comprehensive time management capabilities along with online appointment scheduling features, such as calendar management, booking management, and email confirmations. The time management capabilities of the mobile app allow you to create an availability schedule so that your clients or team members can book appointments within those defined time slots. You can set up recurring availability and define buffer times between appointments using this app. Moreover, the app auto-adjusts the timezone, minimizing any confusion regarding appointment timing for clients in different regions.

  • Customer support: Knowledge base and inquiry via online form.

  • Mobile starting price: Free to download.

Who should consider Acuity Scheduling mobile app?

Freelancers working with multiple clients in different regions can use Acuity Scheduling to manage their appointments. Benefitting from the app’s time management functionality, they will be able to organize their meetings better by blocking time on the calendar for their tasks and adjusting time zones to avoid scheduling conflicts. The app will allow them to maximize their time, enhance productivity, and provide a smooth booking experience for clients.

Example of a review excerpt from a user who has used Acuity Scheduling’s mobile app:

“Acuity facilitates that need and helps me manage all my clients right inside the app. I love that I can confirm their appointments and the app sends them a convenient reminder.”

Read all Acuity Scheduling reviews here.

/ Pro tip

Consider integration with payment gateways if you’re a service provider and want to get paid online for the services you render. This integration will connect the scheduling app with payment processors, allowing you to accept online payments and reduce the need for manual invoicing or payment collection.

5. Housecall Pro

Housecall Pro is a home services business management tool that comes with a mobile app. The app simplifies scheduling with the drag-and-drop feature that allows you to update and schedule tasks for a particular time slot for your team. The app has a built-in chat feature so you can chat with your team members in real time, enabling you to quickly share updates. Additionally, you can leverage customizable invoices to generate individual invoices for the customers or generate batch invoices for regular clients, all via the mobile app.

  • Customer support: Knowledge base, chat, email, and phone support.

  • Mobile starting price: Available with the paid plan, starting at  $49 per month.

Who should consider Housecall Pro mobile app?

Home service professionals providing services, such as plumbing, cleaning, and pest control, can invest in the Housecall Pro mobile app to schedule jobs for the team, ensure timely dispatch, and create invoices. The in-app chat feature will enable real-time communication between the team to share quick updates. These functionalities will enable home service providers to simplify their operations, enhance customer service, and save time on administrative tasks.

Example of a review excerpt from a user who has used Housecall Pro’s mobile app:

“We love that we are able to schedule, handle work orders, bill and collect all from our app!”

Read all Housecall Pro reviews here.

6. Mindbody

Serving the health and wellness industry, Mindbody is an appointment scheduling solution with a mobile app for businesses to manage bookings. It allows you to keep track of your clients' information, preferences, and booking history all in one place. The app maintains a comprehensive client database, empowering you to personalize your services and tailor recommendations to enhance the customer experience.

  • Customer support: Knowledge base, inquiry via online form.

  • Mobile starting price: Available with the paid plan details of which are available upon request from the vendor.

Who should consider Mindbody mobile app?

Mindbody mobile app is suitable for businesses in the health and fitness industry, including gyms, yoga studios, salons, and spas. Professionals working in these businesses can leverage the app to manage the schedules of their staff as per the bookings made by the customers. Further, the app’s client management functionality will enable them to cater personalized experiences to their customers by optimizing the services and offering tailored recommendations as per the clients' past data.

Example of a review excerpt from a user who has used Mindbody’s mobile app:

“Mindbody App allows me to schedule with ease, manage payments, and review schedules  - anywhere, anytime. I love the App!”

Read all Mindbody reviews here.

/ Pro tip

Check the availability of customizable invoice templates if you’re issuing invoices to your clients. These templates will allow you to quickly generate an invoice by simply editing basic details, such as the date and amount. Having the ability to add branding elements, including business logo and color theme, to the invoices will be a great addition.

7. ClinicSense

ClinicSense is a medical practice management tool with scheduling capabilities. It comes with a mobile app in which you can manage client bookings, reschedules, and cancellations. Since this app caters to the healthcare industry, it offers clients files and intake forms functionality. You can leverage this functionality to store and access detailed client profiles, treatment histories, and preferences all in one place. The tool allows you to create and customize health assessments and consent forms online before appointments.

  • Customer support: Knowledge base, email, and phone support.

  • Mobile starting price: Free to download.

Who should consider ClinicSense mobile app?

Medical health practitioners can benefit from the ClinicSense mobile as they can gather essential information, such as medical history and consent forms, ensuring they have all the necessary information before the first session. The app will also help them maintain organized and comprehensive client records. This can include personal information, treatment history, progress notes, and session summaries. These practitioners will be able to do all these tasks along with managing appointments.

Example of a review excerpt from a user who has used ClinicSense’s mobile app:

“Instead of copying a handwritten note and sending it to a medical professional, I have a very professional, looking soap note that I can simply print from my tablet very easily.”

Read all ClinicSense reviews here.

Mobile features of interest

Here are some common features that you can expect in mobile appointment scheduling apps.

Feature

Description

Calendar management

Organize your schedule by creating appointments, managing recurring events, and sharing calendars with others. It gives you a quick overview of your commitments, helping you stay on track with the schedule.

Appointment reminder

Sends automated reminders to clients before the scheduled appointments via email, SMS, or other channels. These reminders include the date, time, location, and any additional instructions, ensuring the clients are prepared and less likely to miss their appointments.

Availability management

Define your open time slots for appointments by setting working hours, specifying break times, and blocking off unavailable periods. This feature helps reduce conflicts or double bookings and allows you to efficiently manage your time.

Contactless payments

Let your clients make payments online through integrated payment gateways without physical contact or the need for cash. This allows them to pay conveniently, even from remote locations.

Invoicing

Create and send invoices to clients for services rendered by adding details such as service descriptions, pricing, and payment terms. It simplifies the billing process and allows you to easily track outstanding payments.

Reporting

Get insights about your scheduling and appointment data by generating detailed reports on appointment history, client trends, revenue, and more. These insights allow you to track key performance indicators, make data-driven decisions, and improve business efficiency.

What are the benefits of a mobile appointment scheduling app over a desktop version?

Mobile apps have become increasingly popular because they offer several advantages over the desktop version. Here is why you should consider a mobile app for your appointment scheduling needs.

Benefits

Description

Ease of use

Mobile apps offer a user-friendly touchscreen interface, which makes it easier to navigate, select time slots, and manage appointments. This convenience and ease of use ensure a hassle-free scheduling experience, even for individuals who may not be tech-savvy.

Instant push notifications

Mobile appointment scheduling apps leverage push notifications to keep you informed in real time. These notifications provide instant updates about upcoming appointments, changes in schedules, or important reminders. This feature is valuable for reducing no-shows and ensuring you don’t miss any appointments.

GPS integration

Mobile apps are integrated with GPS, allowing you to access location-based services. It enables you to find directions to your appointments with precision, eliminating the need for manual input of addresses. It enhances efficiency and reduces the chances of getting lost.

Real-time updates

Mobile apps deliver instant notifications and reminders, providing real-time updates. This ensures you are continuously informed about changes in your appointments, reducing the risk of missed appointments or scheduling conflicts.

Frequently asked questions when selecting mobile appointment scheduling apps

Here are some common questions you can ask your vendors while looking for the best appointment scheduling mobile app.

Does the app let you manage access and permissions?

Access control and permissions management features in a mobile appointment scheduling app allow you to regulate and assign specific roles and permissions to users within the app. You can control which team members can perform certain actions, such as scheduling appointments, accessing client data, or modifying settings. As this functionality enhances security and privacy by ensuring that only authorized individuals can perform specific functions, it’s worth considering while you pick an app for your scheduling needs.

Does the mobile app support branding?

If you want to customize the app's appearance to align with your brand identity, inquire about branding capabilities. This will allow you to add your company logo, choose brand-specific color schemes, and apply custom fonts or styles. This will ensure that the app's interface reflects your business's branding, creating a cohesive and professional image for clients. It enhances brand recognition and trust, providing a consistent and branded experience for clients using the app for appointments or bookings.

Does the app let you access reports and dashboards?

Access to reports and dashboards in an appointment scheduling mobile app provides you with visual insights and detailed analytics about your scheduling and appointment data. It lets you monitor key performance indicators, appointment history, revenue trends, and more at your convenience. This accessibility of data will help you make data-driven decisions, improve business efficiency, and track important metrics related to appointments and client engagement.


Methodology

To be considered for this list, products had to:

  1. Have at least 20 unique product reviews published within the past two years that mention mobile-specific capabilities (based on text analysis), with an average rating of 3.0 or higher as of September 14, 2023.

  2. Meet our definition for appointment scheduling software: “Appointment Scheduling software streamlines the process of scheduling clients, patients, and meetings. This type of software promotes efficiency by eliminating double bookings and automating the scheduling of recurring appointments.”

  3. Have the highest percentage of positive sentiment (versus neutral or negative sentiment). We calculated the sentiment score by identifying the positive and negative user sentiment specifically around mobile app usage.

Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score.

Excerpts represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.

Read more about our editorial independence.

Looking for Appointment Scheduling software? Check out Capterra's list of the best Appointment Scheduling software solutions.

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About the Author

Preksha Buttan profile picture

Preksha Buttan is a Writer at Capterra. She provides expert insights and helps small businesses identify the right software for their needs by analyzing user reviews for the highest rated products in relevant software categories. She has previously written and published content for the medical and automotive industries. Her interest lies in marketing and branding. When she’s not working, she can be found watching a thriller.

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