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Cvent Event Management

Cvent Event Management

4.5 (968)
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Provider data verified by our Software & Services Research team, and reviews moderated by our Reviews Verification team. This page was last updated on December 15th, 2024.
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What is Cvent Event Management?

Cvent delivers an all-in-one event platform for any event, and every event. Our platform simplifies the management of each stage of the event lifecycle while giving you the data and insights you need to maximize your value. Whether in-person, virtual, or hybrid, you’ll have a single platform with everything you need to find suppliers, engage attendees, maximize sponsor value, and capture important event data.

Cvent Event Management Integrations

Salesforce Sales Cloud logo
Salesforce Sales Cloud
Webex Suite logo
Webex Suite
HubSpot Marketing Hub logo
HubSpot Marketing Hub
SAP Concur logo
SAP Concur
GoTo Webinar logo
GoTo Webinar
For Desktop or Mobile
For Desktop or Mobile
Cvent Integrations
Great Attendee Experience

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How much is Cvent Event Management?

Starting From:
Not provided by vendor
Per Year
Pricing Model: Usage Based
  • Yes, has free trial
  • Yes, has free version

Cvent Event Management Features

What solutions does Cvent Event Management provide?

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Key user insights about Cvent Event Management

Based on of verified reviews collected between August, 2010 and September, 2024
avatar 1avatar 2avatar 3avatar 4

Event management

Based on 502 reviews
Users find Cvent Event Management to be a comprehensive tool that streamlines the entire event planning process, from initial setup to execution. They appreciate its flexibility in handling various event types, including virtual, in-person, and hybrid events, and find the event app particularly useful for providing conference information, attendee schedules, and networking opportunities. Additionally, users value the all-in-one solution that simplifies registration, payments, and attendee management, making it easier to organize and customize events to meet specific needs.

Event registration

Based on 226 reviews

Reviewers highlight the efficiency and user-friendliness of Cvent's event registration features, praising the seamless integration of registration pages with the overall event management system. They find the platform highly customizable, allowing for tailored registration processes that accommodate multiple admission types, pricing structures, and user experiences. Users also appreciate the ability to manage registrations, coupon codes, and landing pages without needing extensive technical knowledge, making the registration process smooth and professional for both organizers and attendees.

Pros

  • And they are constantly improving all aspects. The customer success team is always accessible and so helpful.

  • The customer service is amazing and they are easy to contact. Any issues you come across and their team will walk you through it step by step until you reach a resolution.

  • So far my overall experience with Cvent has been great. I submit many proposals throughout the week and this is a great tool to help keep track of them.

  • I liked that the registration site was pretty intuitive to build and it integrated seamlessly with the CrowdCompass app. The customer support is amazing too.

Cons

  • Getting the events inside the app can be confusing. It can also freeze and cause some problems if there is limited time.

  • Poor customer service and questionable sales techniques.

  • I and some of my colleagues had problems concerned with the formatting of reporting feature. We were not able to upload all data in the format which we wanted to report in.

  • I don't know if the issue was software-based, or due to admin error, however. I think part of the problem is that the system can be complicated in setting up, and needs expertise to fully leverage.

(

Most Recent Video User Review for Cvent Event Management

SEE ALL VIDEO REVIEWS
Video Review
Vendor ResponseBy Cvent on January 15, 2024

Thanks for taking the time to review our software Soo!

Choose Cvent for event optimization

5.0
Posted on December 20, 2023POSTED BY:

Soo T.

Meetings ManagerAccounting
Reviewer Source
)

Most Helpful Reviews for Cvent Event Management

Eldon H. avatar
Eldon H.
Event Coordinator
Higher Education, 201-500 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
March 28, 2024

"An Event Management Must!"

Pros: The software is feature-rich from the planning stages of an event through to the execution. WYSIWYG site development, conditional logic in emails and easy-to-develop registration process make planning easy. OnArrival and Attendee Hub make the constituent experience seamless and positive.

Cons: The libraries available to store your event documents and graphics need an update for ease-of-use.

Mary Ann H. avatar
Mary Ann H.
Event Coordinator
Banking, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 11, 2024

"Cvent Event Management - Mary Ann Hall"

Overall: Once I read and understand the program, its easy with tutorials and articles in the help section to figure out what I want to do step by step. If those do not work there is an excellent customer service to assist.

Pros: The ease of use, the valuable data that it compiles, and the ease for the attendees.

Cons: I dont think there isnt anything I do not like about the Event Management.

Alternatives Considered: Salesforce Sales Cloud
Reasons for Choosing Cvent Event Management: Ease of use, the data the program can provide, and the flexability of advancing events in the program.
Verified Reviewer
Front Desk
Hospitality, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
3.0
Ease of Use
2.0
Features
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
October 30, 2023

"Cvent Event Education Services"

Pros: Great software program for educational services learning how to manage events and the proper documents needed (i.e., RFP).

Cons: There are no instructions or examples on how to accurately and properly fill out certain documents and forms, such as a request for proposal form.

Jenn F.
Director of Professional Development
Higher Education, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 17, 2024

"Director of Professional Development"

Overall: Having worked with Cvent extensively over the years, I can confidently say it has been a reliable and robust platform. The customer service team stands out for their responsiveness, and my overall experience has been consistently positive.

Pros: Cvent Event Management offers a comprehensive solution that streamlines the entire event planning process. The platform seamlessly integrates essential features including event setup, speaker coordination, and attendee registration management. Event organizers can easily handle sponsor and exhibitor interactions, coordinate sessions, and foster participant engagement through interactive tools. Built-in feedback surveys help measure event success and gather valuable insights. A standout feature is the platform's user-friendly website builder and mobile app creation tools, which enhance the event experience while requiring minimal technical expertise.

Cons: Cvent, while powerful, comes with a significant cost investment, making it most cost-effective for our larger-scale events. The platform's training resources are somewhat restrictive – comprehensive learning opportunities are primarily available through the annual Cvent CONNECT conference or in the Community webinars. This limitation can impact new users' ability to fully utilize the platform's capabilities.

Carlos L.
Senior Client Services Executive
Events Services, 501-1,000 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
November 9, 2023

"Feedback"

Overall: It has been a learning curve but we are getting to the point where we are perfectionist and targeting more does issues we are getting but everything else is fabulous

Pros: I really like the bespoke building of events / tayloring

Cons: VAT issues sometimes when amending transactions the VAT option disappears

Alternatives Considered: Bizzabo and Swapcard
Reasons for Choosing Cvent Event Management: Pending approvals and more customised experiences