Who uses Cvent Event Management?

No matter your industry, Cvent has experience in helping organizations of all shapes and sizes to better plan, manage, market, and analyze their in-person and virtual meetings and events.

Cvent Event Management

4.5 (943)

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Most Recent

"Choose Cvent for event optimization"

5.0

Soo T. - Meetings ManagerJanuary 10, 2024

STARTING PRICE

$660

per year
usage based

Free Trial
Available

EASE OF USE

4.1/5

Based on Capterra user reviews

TOP RATED

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What is Cvent Event Management?

Cvent delivers an all-in-one event platform for any event, and every event. Our platform simplifies the management of each stage of the event lifecycle while giving you the data and insights you need to maximize your value. Whether in-person, virtual, or hybrid, you’ll have a single platform with everything you need to find suppliers, engage attendees, maximize sponsor value, and capture important event data.

Integration Ecosystem

SugarCRM

Marketo Engage

GoTo Webinar

SAP Concur

Oracle Eloqua Marketing Automation

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How much is Cvent Event Management?

Starting From:

$660 Per Year

Pricing Model: Usage Based

Yes, has free trial
Yes, has free version

Pricing Details (Provided by Vendor):

Please see https://www.cvent.com/en/event-management-software/cvent-pricing for more information

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Cvent Event Management Features

What solutions does Cvent Event Management provide?

Popular features found in Event Marketing Software

More features of Cvent Event Management

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Alternatives to Cvent Event Management

Cvent Event Management

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4.1

EventCreate

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Cvent Event Management Reviews

Showing 5 of 943 reviews

Overall

4.5

Ease of Use

4.1

Customer Service

4.5

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Pros

And they are constantly improving all aspects. The customer success team is always accessible and so helpful.
The customer service is amazing and they are easy to contact. Any issues you come across and their team will walk you through it step by step until you reach a resolution.
So far my overall experience with Cvent has been great. I submit many proposals throughout the week and this is a great tool to help keep track of them.
I liked that the registration site was pretty intuitive to build and it integrated seamlessly with the CrowdCompass app. The customer support is amazing too.

Cons

Getting the events inside the app can be confusing. It can also freeze and cause some problems if there is limited time.
Poor customer service and questionable sales techniques.
I and some of my colleagues had problems concerned with the formatting of reporting feature. We were not able to upload all data in the format which we wanted to report in.
I don't know if the issue was software-based, or due to admin error, however. I think part of the problem is that the system can be complicated in setting up, and needs expertise to fully leverage.

Read All 943 Reviews

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Most Recent Video User Review for Cvent Event Management

SEE ALL VIDEO REVIEWS

Vendor ResponseBy Cvent on January 15, 2024

Thanks for taking the time to review our software Soo!

Choose Cvent for event optimization

5.0

Posted on December 20, 2023POSTED BY:

Soo T.

Meetings Manager•Accounting

Most Helpful Reviews for Cvent Event Management

Jennifer G.

Manager - Creative Services

Insurance, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 15, 2024

"Cvent for Event Management and Attendee Experience"

Overall: Overall, our company and attendees have adopted Cvent and find it easy to register, set schedules, and utilize the app. We highly recommend Cvent when checking out the event management software in the market. Cvent has so many features to make your events stand out, and make your life easier when planning, executing, and marketing your events.

Pros: Cvent makes it very easy to set up and deploy registration websites, manage hotel bookings, flights, and overall user experience. We have been using Cvent for over 5 years and there are always new developments and upgrades being added. There's a huge community of users who also help each other and submit request for new ideas. Cvent is always listening to us and adding new features that enhance our events.

Cons: In the beginning it was a little tricky setting up events. After using it for a few events though, it is now much easier to set up.

Alternatives Considered: EventCreate, Eventbrite and Webex Events (Formerly Socio)

Reasons for Choosing Cvent Event Management: Ease of use is a big consideration for our marketing team. We also want features and easy registration processes.

Vendor Response

By Cvent on May 1, 2024

Thank you Jennifer for taking the time to review our software. Make sure to subscribe to our Product News to keep on top of our frequent updates to our products!

Julia H.

Association Coordinator and Event Specialist

Non-Profit Organization Management, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 31, 2024

"Cvent Event Management is the best event management software!"

Overall: Our experience with Cvent is among the best relationships I've ever had with a vendor. The customer service is exceptional. They anticipate our needs and have solutions read for us. We speak to our account manager quarterly and our customer support every other month.

Pros: We use Cvent Event Management to manage our events and membership database. We use Cvent for event set-up, registration, speaker management, sponsor and exhibitor interaction, attendee engagement, and feedback afterward. Cvent has streamlined our processes, allowing a small staff to concentrate on other activities related to our conferences and providing a better experience for our attendees.

Cons: The learning curve was steep. Once we were familiar with it, we could quickly set up events. The products that are still being updated, like Abstract Management, are not as user-friendly as the updated products.

Switched From: NetForum Enterprise

Reasons for Switching to Cvent Event Management: NetForum's customer service was lacking. The product seemed to be focused on membership/contact management rather than event-based.

Beth C.

Executive Director

Non-Profit Organization Management, 1-10 employees

Used the software for: 1-2 years

Overall Rating
3.0

Ease of Use

2.0

Customer Service

3.0

Features

2.0

Value for Money

1.0

Likelihood to Recommend

3/10

Reviewer Source

Source: Capterra

January 29, 2020

"Complicated System with Missing Functionality"

Overall: Overall, I have been very disappointed in the service. Not easy to learn and Cvent should not have released a new version with very basic and essential capabilities missing.

Pros: Cvent is nice in that it has thought of many of the different scenarios planners need to communicate, offer registration for and track for each event. The integrated credit card processing makes handling the financial aspect of meetings much easier.

Cons: This software is extremely difficult to learn and use. Cvent is also switching from a legacy system to a new one. If you use the legacy system, not only are you wasting your time learning a system that will be eliminated, but your events will disappear after the change as they can't be transferred. Yet the new system is missing very essential functionality making its use very limited. None of this was clearly communicated during the sales process. The app feature is very overpriced and extremely limited in its capabilities. Also, the system is not a full life-cycle system. There are no features to help centralize the actual planning of the event - it does have RFP and budgeting features, as well as registration, but completely ignores room set, a/v programming, etc. Doesn't eliminate having other documents and spreadsheets outside of the system for organizing events. So, I would not consider it an "event management" system.

Alternatives Considered: Bizzabo

Reasons for Choosing Cvent Event Management: Bizzabo noted it was not capable of both pushing and pulling information from our CMS.

Brooke H.

Director of Operations

Non-Profit Organization Management, 201-500 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 12, 2024

"Cvent has been a game changer! "

Pros: When we set out to find a new event management tool, we met with several vendors. None could meet our needs. Then we found Cvent. Cvent checked all our boxes and more! The sales staff was extremely helpful and bent over backwards to help us test our specific use cases. They were a wealth of knowledge and gave us confidence in the product. We've now been using Cvent for over a year and we couldn't be happier. It's streamlined our processes, improved the user experiences, and gives us all the reporting we need easily. There team was with us every step of the way during our integration phase and made it a breeze. I highly recommend this tool!

Cons: Cvent was such a drastic improvement from our previous solutions, so it's hard to speak to anything negative! The tool does SO much so it can be daunting to learn everything and get your webpages looking nice. However our support teams have been a great resource. Cvent also has many help articles that are a great reference point.

Reasons for Choosing Cvent Event Management: The other competitors could not meet our needs. The Salesforce integration was a big piece. Cvent also allows for a lot of customizations so we could tailor it to meet our needs. Other platforms didn't allow that flexibility.

Switched From: Blackthorn Events

Reasons for Switching to Cvent Event Management: Blackthorn had far too many bugs and was not reliable.

Mary Ann H.

Event Coordinator

Banking, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 11, 2024

"Cvent Event Management - Mary Ann Hall"

Overall: Once I read and understand the program, its easy with tutorials and articles in the help section to figure out what I want to do step by step. If those do not work there is an excellent customer service to assist.

Pros: The ease of use, the valuable data that it compiles, and the ease for the attendees.

Cons: I dont think there isnt anything I do not like about the Event Management.

Alternatives Considered: Salesforce Sales Cloud

Reasons for Choosing Cvent Event Management: Ease of use, the data the program can provide, and the flexability of advancing events in the program.

Read All 943 Reviews