Box

Box

4.4 (5327)

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Most Recent

"Box Checks Off All the Boxes"

5.0

Svetlana I. - Executive DirectorApril 12, 2024

STARTING PRICE

$20

per month
per user

Free Trial
Available

EASE OF USE

4.5/5

Based on Capterra user reviews

TOP RATED

2024  Shortlist Badge

What is Box?

Easily share files with both internal teams and external partners, while securing sensitive content and protecting IP. Watermark confidential files or set granular permissions so only the right people can view, download, or edit content. 

Integration Ecosystem

Docusign logo
Docusign
Zoom Workplace logo
Zoom Workplace
Okta logo
Okta
ServiceNow logo
ServiceNow
Webex logo
Webex
In the Content Cloud, you get a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to editing, signature, and retention.
Keep your files safe with cloud-native security and compliance capabilities like granular access controls, watermarking, and classification. Stay proactive with Box Shield’s machine learning and the ability to set policies that detect threats.
Power secure collaboration from anywhere with a central workspace to edit, review, and assign tasks.
Integrate your tech stack across popular, best-of-breed apps.
Get e-signatures right where your content lives in Box. Power a simple, seamless signing experience for critical business documents like sales contracts and offer letters.

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How much is Box?

Starting From:
$20 Per Month
Pricing Model: Per User
  • Yes, has free trial
  • Yes, has free version
Pricing Details (Provided by Vendor):
Starter: $5 per user/month Business: $15 per user/month Business Plus: $25 per user/month Enterprise: Contact Box for detailed pricing information. Box Personal is always free for one user. Offers a 2 week free trial.

Box Features

What solutions does Box provide?

Alternatives to Box

Box
Box

Starting from:
$20/Per Month
Pricing Model:
Per User

Overall Rating:
Ease of Use
4.5
Customer Service
4.3
Features
4.4
Value for Money
4.3

Starting from:
$7.5/Per Month
Pricing Model:
Per User

Overall Rating:
Ease of Use
4.6
Customer Service
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Features
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Value for Money
4.6

Starting from:
$9.8/Per Month
Pricing Model:
Per User

Overall Rating:
Ease of Use
4.1
Customer Service
4.3
Features
4.3
Value for Money
4.1

Starting from:
$9/Per Month
Pricing Model:
Per User

Overall Rating:
Ease of Use
4.5
Customer Service
4.5
Features
4.5
Value for Money
4.3

Box Reviews

Showing 5 of 5327 reviews
Overall
4.4
Ease of Use
4.5
Customer Service
4.3

Pros

  • I love that you can basically store an unlimited amount of data and share it with anyone who has the link. It makes sharing documents very easy and accessible from any internet accessible device.

  • Even back then it always felt like a polished gem of a website, and I am please to say it hasn't gone downhill like so many others.

  • It's very secure, if this is a concern, and the offering in terms of features such as workflows and the ability to work in one place is simply great.

  • I like the ease of use with this software. Somebody recommended it to me, and ever since they recommended it, I have been using it for my cloud computing software.

Cons

  • If you don't know what "folder" a document is in - or even its exact document name, the search tool can be very difficult, and almost useless.

  • At the current price point (charged per user), it's a bit on the more expensive side. The functionalities on the admin console is a bit hard to navigate.

  • The worst thing about the Box that I have found is that when you first open it, all the files that are on it takes a little bit of time to load.

  • The Search functionality is so bad (doesn't work the way you think it should and rarely generates the results you're after) as to be almost useless.

Most Recent Video User Review for Box

SEE ALL VIDEO REVIEWS
Video Review

Box Checks Off All the Boxes

5.0
Posted on February 26, 2024POSTED BY:

Svetlana I.

Executive DirectorNon-Profit Organization Management
Reviewer Source

Most Helpful Reviews for Box

Avatar Image
Jeb B.
Project Manager
Government Administration, 1,001-5,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
March 27, 2024
"We use Box mostly for document backup"
Overall: Overall I am a big fan of Box and will continue using it. It has saved my bacon a few times and to be honest it's my backup against being hacked and my data ransomed.
Pros: Box has been great for us for years. It's mainly a backup tool but has saved us many times. We try to back everything up once a week. I also really like the mobile app. In the beginning I was using it all the time to transfer stuff back and forth to and from my phone and computer.
Cons: The only thing I really don't like about Box is the limitation of the file size for transfer. I know I might be petty but it can be an inconvenience when we have large files.
Switched From: Dropbox Business
Reasons for Switching to Box: Price and I liked the feature set Box offered many years ago. I don't know what the differences are now.
Tayeb A.
CEO
Graphic Design, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 17, 2024
"Solid File Sharing System"
Overall: I have been using Box for many years. As an early adopter, I can say that the brand has been loyal to it’s early adopters and that is really appreciated. I only ran into an issue once with a storage related issue and their support team had to run a script to fix it but they were very responsive as they tackled my request in a few business hours which was impressive. Highly recommend.
Pros: Generous data storage allowance Competitive Pricing Top-notch support team and I’m talking from experience.
Cons: Sometimes some files get duplicated so you might have to delete doubles manually but I’d rather have my files doubled than deleted. So far the archiving on Box has been a pleasant experience as I never experienced data loss.
Alternatives Considered: Dropbox Business and MEGA
Reasons for Choosing Box: I’m an early adopter of Box and the plan that I got was very interesting so I never really considered using anything else.
Krystal W.
Marketing manager
Market Research, 501-1,000 employees
Used the software for: 6-12 months
Overall Rating
3.0
Ease of Use
4.0
Customer Service
4.0
Features
3.0
Value for Money
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
March 30, 2024
"I do suggest box great app"
Overall: It was good I won't complain like I said just a couple of bugs fixes and it'll be okay
Pros: It's just like Google any other storage or app it's all competitive
Cons: I couldn't find nothing it really stood out it's just the same as any other drive
Avatar Image
Rhia Roxanne A.
eLearning Designer
E-Learning, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
February 9, 2024
"Organising Tons of Large Files"
Pros: That it's easy to use from different gadgets - laptop, mobile and easy enough to use. I also like that it is not hard to share it with different types of emails whether for work, personal unlike others.
Cons: I can't think of any because most of it's features are really similar others. Apart of course from it's diffirentiator.
Alternatives Considered: Microsoft SharePoint, Dropbox Business and OneDrive
Reasons for Choosing Box: Ease of access for different users like internal team, external partners, and even clients. Also, it's very easy to use.
Reasons for Switching to Box: It was hard to collaborate with external partners and sometimes they have a hard time accessing sometimes due to their email address.
Brooke R.
Vice President
Non-Profit Organization Management, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
4.0
Features
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
April 1, 2024
"Google & Microsoft docs can finally live in the same collaborative space"
Pros: I love the ability to have Google and Microsoft documents all in one folder that can be shared with others, operate in a collaborative space, and keep everything organized for all parties.
Cons: I haven't yet run across anything that I didn't like about Box yet.
Switched From: ShareFile
Reasons for Switching to Box: ShareFile was not able to accommodate collaborative spaces or the ability to house Google & MS documents in one place.
2024  Shortlist Badge

CAPTERRA SHORTLIST

Box is featured in 10 Capterra Shortlist rankings