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Pricing

Brand24

Starting from

$ 99/Month

Pricing Model:Flat Rate

Free Trial
Free Version

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Podium

Starting from

$ 399/Month

Pricing Model:Flat Rate

Free Trial
Free Version

SEE ALL PRICING

Best for

Brand24

1-1000+ users

Companies of all sizes who want to stay informed about their campaigns, activities, and customer interactions.  Marketing Managers | Community Specialists | Social Media Managers | PR Specialists.

Podium

Not provided by vendor

Recognition

Brand24

Podium

CAPTERRA SHORTLIST Live Chat Software (2024)
Review Management Software (2024)
SMS Marketing Software (2024)
Customer Communications Management Software (2023)
Payment Processing Software (2023)
Customer Communications Management Software (2022)
Payment Processing Software (2022)
Review Management Software (2021)
Customer Experience Software (2021)
Payment Processing Software (2021)

Screenshots

Brand24

This dashboard displays two crucial graphs that allow you to make more data-driven decisions.

Podium

Manage all of your communication from a single inbox–from texts, to DMs, to phone calls–and keep customers' context at your fingertips.

Features

Brand24

57.14285714285714%

8/14

Review Generation
SEO Management
Surveys & Feedback
Review Request
Review Notification
Review Sharing
Sentiment Analysis
Campaign Management
Keyword Tracking
Engagement Tracking
Response Management
Brand Tracking
Customer Experience Management
Hashtag Tracking

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Hide Reputation Management Software Features -

Sentiment Analysis
Campaign Management
Review Generation
Keyword Tracking
Engagement Tracking
SEO Management
Response Management
Brand Tracking
Surveys & Feedback
Review Request
Review Notification
Customer Experience Management
Review Sharing
Hashtag Tracking

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Podium

Top Features

64.28571428571428%

9/14

Show Reputation Management Software Features +

Sentiment Analysis
Campaign Management
Review Generation
Keyword Tracking
Engagement Tracking
SEO Management
Response Management
Brand Tracking
Surveys & Feedback
Review Request
Review Notification
Customer Experience Management
Review Sharing
Hashtag Tracking

See All features

Reviews

Brand24

Highest Rated

User Satisfaction
4.8
Ease of Use
4.7
Customer Service
4.8
Features
4.4
Value for Money
4.5

Likelihood to Recommend

84%

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Podium

User Satisfaction
4.3
Ease of Use
4.3
Customer Service
4.1
Features
4.3
Value for Money
3.9

Likelihood to Recommend

75%

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Pros & Cons

Brand24

Pro

"Apart from a great tool, Brand24 provides a lot of interesting use cases, which can be useful for developing your business. UI and UX of their tool make using it pleasant and easy."

Ochnik Anna

Jul 23, 2020

Pro

"The data produced is great, the reports are also great. It's easy to use, cost effective and great functionality."

Cleary Ian

Aug 29, 2019

Con

"Monitoring is not very precise - sometimes I receive such references that are of no use to me."

Błaszkiewicz-Kapelko Izabela

Feb 21, 2019

Con

"I have worked for crisis in social networks, I have been able to see the behavior by days to ident."

Solis Itzel

Oct 25, 2017

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Podium

Pro

"It was a great way to communicate with customers, and it was nice not having to use our real phone number."

Gi Caitlyn

Nov 16, 2020

Pro

"We have loved how simply this makes it to solicit reviews from clients, customers, etc. The desktop computer online access to the app and its full features is powerful and awesome."

Moore Brayden

Nov 10, 2020

Con

"I can handle pricing disagreement but refuse to work with a dishonest company."

Abelmann Rick

Feb 15, 2024

Con

"They will ignore you, say they've cancelled services with the same template email over and over again, and yet your credit card will still be charged each month."

Johnson Erik

Feb 18, 2021

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Deployment & Support

Brand24

Deployment