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Live Chat Software
Live Chat software helps organizations connect with their customers in real time. Live Chat applications can be used for customer support, lead generation, and customer engagement.
2.5M+ verified reviews
50M+ customers yearly
25+ years of expert advice
Text
Key features
11/11
Key Features:
Autoresponders
Canned Responses
Chat/Messaging
File Sharing
Mobile Access
Multi-Channel Communication
Real-Time Notifications
Support Ticket Management
Third-Party Integrations
Transcripts/Chat History
Transfers/Routing
Ratings
4.7 (26)
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LiveAgent
Key features
11/11
Key Features:
Autoresponders
Canned Responses
Chat/Messaging
File Sharing
Mobile Access
Multi-Channel Communication
Real-Time Notifications
Support Ticket Management
Third-Party Integrations
Transcripts/Chat History
Transfers/Routing
Ratings
4.7 (1780)
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Helpfruit
Key features
8/11
Key Features:
Autoresponders
Canned Responses
Chat/Messaging
File Sharing
Mobile Access
Multi-Channel Communication
Real-Time Notifications
Support Ticket Management
Third-Party Integrations
Transcripts/Chat History
Transfers/Routing
Ratings
4.6 (11)
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Freshdesk
Key features
8/11
Key Features:
Autoresponders
Canned Responses
Chat/Messaging
File Sharing
Mobile Access
Multi-Channel Communication
Real-Time Notifications
Support Ticket Management
Third-Party Integrations
Transcripts/Chat History
Transfers/Routing
Ratings
4.5 (3415)
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Zendesk
Suite
Key features
11/11
Key Features:
Autoresponders
Canned Responses
Chat/Messaging
File Sharing
Mobile Access
Multi-Channel Communication
Real-Time Notifications
Support Ticket Management
Third-Party Integrations
Transcripts/Chat History
Transfers/Routing
Ratings
4.4 (4079)
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Fin
Key features
10/11
Key Features:
Autoresponders
Canned Responses
Chat/Messaging
File Sharing
Mobile Access
Multi-Channel Communication
Real-Time Notifications
Support Ticket Management
Third-Party Integrations
Transcripts/Chat History
Transfers/Routing
Ratings
4.6 (14)
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Avochato
Key features
10/11
Key Features:
Autoresponders
Canned Responses
Chat/Messaging
File Sharing
Mobile Access
Multi-Channel Communication
Real-Time Notifications
Support Ticket Management
Third-Party Integrations
Transcripts/Chat History
Transfers/Routing
Ratings
4.7 (135)
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Chatsi
Key features
4/11
Key Features:
Autoresponders
Canned Responses
Chat/Messaging
File Sharing
Mobile Access
Multi-Channel Communication
Real-Time Notifications
Support Ticket Management
Third-Party Integrations
Transcripts/Chat History
Transfers/Routing
Ratings
2 reviews
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Intercom
Key features
11/11
Key Features:
Autoresponders
Canned Responses
Chat/Messaging
File Sharing
Mobile Access
Multi-Channel Communication
Real-Time Notifications
Support Ticket Management
Third-Party Integrations
Transcripts/Chat History
Transfers/Routing
Ratings
4.5 (1133)
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SparrowDesk
Key features
2/11
Key Features:
Autoresponders
Canned Responses
Chat/Messaging
File Sharing
Mobile Access
Multi-Channel Communication
Real-Time Notifications
Support Ticket Management
Third-Party Integrations
Transcripts/Chat History
Transfers/Routing
Ratings
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